Oliver Wyman - Operations Supply Chain –Engagement Manager

Oliver Wyman - Operations Supply Chain – Engagement Manager

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Job Specification

Practice Group:
Operations, Energy, Industrials. Locations:
Chicago, New York, Boston, Dallas, Houston, Washington D.C., Toronto, San Francisco. Role:
Operations Supply Chain – Engagement Manager.

We work with clients across industries to help them manage and optimise their operations through improving cost efficiency, reducing supply chain risk, and optimising footprint to become market leaders in their industry. We help them find strategic solutions to address the challenges they face, optimise their operating model to deliver the best service and increase operational performance while minimising operating cost.

We focus on developing solutions which can be immediately implemented in collaboration with clients’ teams and can rapidly bring visible and sustainable results.

Oliver Wyman develops innovative and impactful solutions to increase the performance and results of our clients supply chain processes and networks. We support our clients along their end‑to‑end supply chain, helping them have greater visibility and solve their most critical supply chain issues. From input material sourcing to production, distribution, and services, we partner with businesses across a broad range of industries and geographies to ensure their supply chain produces the best value and allows them to compete in the global marketplace.

We typically start assignments with strategic questions, but our client relationships extend way beyond PowerPoint decks. Throughout our projects, we help our customers build their own capabilities and upskill their workforce, ensuring their people can collaborate independently, efficiently, and that their teams have sufficient agility to swiftly cope with disruption. To maximise value creation, we have developed a broad supply‑chain management toolkit, including artificial‑intelligence‑driven tools, like our machine‑learning‑based forecasting platform.

We combine this with our deep project expertise and proven methods and approaches.

Our consulting roles offer excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. As a professional member of our firm, your initial responsibilities will include:

• Managing the execution of individual project work streams. This typically includes developing hypotheses; managing data collection, model creation and analyses; guiding the team to conduct primary and secondary research; creatively tackling information limitations; and surfacing insights.
• Synthesising findings/insights from interviews, client working sessions, and research into written presentations; reviewing and discussing with clients and other stakeholders.
• Supporting our Partner group in project delivery through accurate and high‑quality execution.
• Managing a team of 2–4 consultants on a daily basis to ensure each team member can effectively and efficiently deliver the tasks.
• For Principal: managing multiple work streams with a team of 6–8 consultants; also directly managing mid‑senior level of clients (e.g., VP of operations or above).
• For Principal: effectively develop proposals and actively lead/participate in BD efforts and pitching process.

• Operations experience in discrete or continuous manufacturing industries.
• Experience across the operations – product development, planning, procurement, manufacturing, logistics, distribution – depth in any of these desired.
• Experience in leading or being part of improvement efforts in operations space.

• Strong curiosity and continuous learning mentality.
• Strong problem structuring and analytical skills.
• Critical thinking and attention to detail.
• Ability to work independently under ambiguity and lead others to navigate through ambiguity and uncertainty.
• Refined written communication and oral presentation skills.

• Experience in tools/systems for supply‑chain optimisation and IT‑enablement preferred.
• Certificatio…