Maintenance Technician

OUR MISSION

The Family Place empowers survivors of family violence by providing safe housing, counseling, and skills that create independence while building community engagement and advocating for social change to stop family violence.

Assists the operations team with daily maintenance and preventative maintenance for a 60,000 square foot emergency shelter and other satellite facilities. As part of our mission-driven team, you’ll play a key role in maintaining a functional and supportive space for those we serve.

• Completes general building maintenance tasks, including moving furniture, changing light bulbs, updating door codes, and key replacements for offices.
• Assists in maintaining the building by following a preventative maintenance program.
• Focuses on interior common areas and hallways for weekly touch-up painting where necessary.
• Accepts deliveries and loads and unloads materials or items onto the truck and into the appropriate building areas.
• Manages routine upkeep of the exterior areas, green spaces, and parking lot.
• Maintains light general building repair and maintenance duties and provides general building operations support.
• Maintains a clean working environment for staff, clients, and visitors.
• Handles emergency cleaning and upkeep requests.

• Back up for cleaning and sanitizing clients exited rooms; assists with the make-ready process by removing any unwanted items from vacant rooms, etc.
• Maintains a clean and safe environment for staff, clients, and visitors with light housekeeping duties.
• Other duties as assigned.

• High School Diploma or GED.
• At least 6 months of experience in maintenance for a large office or similar facility (30,000 to 60,000 square feet).

SKILLS

• Knowledge of basic maintenance duties, i.e., changing light bulbs, unclogging toilets, changing air filters, and following directions to put together office chairs or small furniture.
• Knowledge of cleaning and sanitation products, techniques, and methods.
• Ability to multitask and prioritize as needed.
• Ability to follow directions.
• Ability to provide exceptional customer service to both internal and external customers.
• Ability to drive a company vehicle safely and adhere to all safety guidelines.
• Ability to load and unload food, boxes, etc., from vans.
• Ability to maintain client and agency location confidentiality.
• Basic computer skills to check work email, complete online timesheet, and complete online training tutorials.
• Positive attitude, enthusiasm, and energy.

• Valid Texas Driver’s License with a clear driving record.

• All work must be performed on-site at the emergency shelter.
• Regularly required to perform physical tasks, such as lifting up to 50 pounds (occasionally up to 75 pounds), and using tools or equipment requiring manual dexterity.
• Requires climbing ladders, walking, reaching, and standing for extended periods.
• Tasks may involve exposure to varying temperatures, confined spaces, and dirty or odorous environments.
• Work includes both indoor and outdoor settings and requires flexibility to respond to emergencies promptly.

At The Family Place, we embrace and live our values:
TEAM

• Together: We believe that collaboration is key to our success. Foster a supportive environment, build trust, act with integrity, and expect transparent communication.
• Excellence: We are known for our compassion and commitment to excellence, acting with urgency, and advocating for our clients and community.
• Accountable: Responsible for our actions and decisions. We accept responsibility rather than blame others. Builds relationships to drive results.
• Mission-Focused: Clients come first. Service is our passion, experienced with empathy and compassion.

• Competitive salary
• Health, dental, and vision insurance
• Agency-paid short-term disability (60% salary replacement up to 11 weeks)
• Multiple Life, AD&D, and Hospitalization in life insurance options
• Retirement options through: 403b, agency matching, and HAS accounts
• Generous paid time off and holidays
• Professional development opportunities
• Benefits referenced above for FT employees

DISCLAIMER