Warehouse Technician

Position: Warehouse Technician I
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
** Where you will work:*
* *** This position will be based out of Astound's Dallas, TX office.
***** A Day in the Life of the Warehouse Technician I:
*** Inspect, repair and test all converters and modems entering the department. Receive new, repaired and used converters from suppliers and field personnel.  Perform all burn-in procedures for each converter to ensure quality of working status and are ready to be issued.  Perform all provisioning procedures to insure modems are in working order.
* Maintain inventory in a secure place within the warehouse; adhere to inventory control procedures to assure safe storage of inventory and accurate inventory counts.
* Distribute and document supplies and equipment upon issuance of authorized requests; prepare inventory for shipments; document quantities shipped.
* Perform receiving functions for all incoming inventory; compare paperwork to assure actual inventory received is consistent with packing slips.
* Maintain inventory levels and order inventory and supplies as necessary.
* Issue converters and modems to field personnel for installation and ship to suppliers for warranty work or repair.
* Prepare converters and modems for customers by performing cosmetic repairs and cleaning as necessary.
* Maintain warehouse and equipment repair area is neat and orderly at all times.
* Perform periodic physical inventory counts and maintain inventory reports.
* Handle retail store deliveries.
* Other duties as assigned.
** What You Bring to the Table:
*** Valid driver’s license, satisfactory driving record within Company required standards and auto insurance
* Ability to adhere to Local, Federal regulations and Company policies
* Ability to implement simple record keeping procedures
* Ability to differentiate between different sizes and colors of wires
* Ability to drive Company vehicle in a safe and responsible manner
* Ability to accurately measure distances, using tapes or other measuring devices
* Ability to work independently
* Ability to demonstrate courtesy and patience in customer relations
* Knowledge of cable television products and service
* Ability to bend and lift materials up to 75 pounds from floor level to a height of 6 feet to place them on shelves or on and off vehicles
* Ability to differentiate between different sizes and colors of wires
* Ability to prioritize and organize effectively
* Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
* Ability to work while standing 50 - 70% of the time
* Ability to work with small components and wires to make cable connections
* Ability to comply with all Company implemented safety procedures
* Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler
* Knowledge of basic mathematics and electronics
* Vision ability: close vision, peripheral vision, and ability to adjust focus
* High school diploma or equivalent
*** We're Proud to Offer a Comprehensive Benefits Package Including:***
* ** 401k…