Legal Coordinator

Legal Coordinator – First Service Residential

First Service Residential seeks a dedicated Legal Coordinator to manage a high‑volume legal department. The role involves coordination with General Counsel, Claims Managers, and external counsel to ensure timely and accurate handling of legal matters.

$25.00/hr - $30.00/hr

Assist with the management of legal matters, including lawsuits, claims, and agency complaints to ensure proper handling and timely notice to the appropriate insurance carriers. Ensure all legal matters are properly entered into the Legal Files database and updated as needed. Work together with General Counsel and Claims Managers to coordinate work distribution and ensure claim files are handled properly in a high‑volume legal department.

• Assist General Counsel and Claims Managers with the intake and handling of lawsuits, claims, and agency complaints, including investigation, calendaring, follow‑up, and data entry into legal databases.
• Review management contracts and assist with tendering of defense and indemnification to responsible third parties.
• Serve as liaison and maintain communication relevant to claims with General Counsel, management teams, outside counsel, and insurance agents.
• Assist with the preparation of internal and external reports, including monthly and quarterly claims reports and custom query reports.
• Update claim files with monthly loss runs from insurance carriers.
• Develop a strong familiarity with all company systems, servers, programs, and data storage locations to locate and retrieve documents responsive to requests.
• Assist with projects, presentations, reports, correspondence, or assignments as requested.
• Conduct business at all times with the highest standards of personal, professional, and ethical conduct.
• Participate in a variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Follow all policies and Standard Operating Procedures as instructed by General Counsel.
• Perform any range of special projects, tasks, and other related duties as assigned.

• Associate degree or advanced certification with a minimum of three years related experience in a law firm, in‑house legal department, insurance company, or risk management department.
• Detail‑oriented with excellent organization, planning, motivation, and interpersonal skills.
• Strong analytical skills, critical thinking, problem solving, judgment, and decision‑making abilities related to claims information and documents.
• Strong verbal and written communication skills.
• Must have strong proficiency in Windows and Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook. Proficiency researching the Internet. Will be trained on proprietary management software.
• Ability to work with sensitive or confidential information.
• Ability to meet deadlines and work well under pressure.
• Ability to work well independently, as well as in a team environment. Must be self‑driven.

As a full‑time non‑exempt associate, you will be eligible for the following benefits: comprehensive medical, dental, and vision plans, paid holidays, 401(k) with company match, and occasional travel may be required to attend training and other company functions.

Up to $25 – $30 per hour.

The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Mid‑Senior level

Full‑time

Legal