Manager, Strategy & Program Delivery

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Job Category

Finance

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About our Team

The Office of the Chief Operating and Financial Officer is seeking a Manager, Strategy & Program Delivery to lead Salesforce's enterprise expansion programs. This role drives scalable, governed growth into new markets, ensuring every expansion is aligned, measurable, and executed with operational rigor.

You will own the end-to-end management of geographic expansions. Your work will ensure that all expansions are planned, approved, and executed with full cross-functional readiness, and that outcomes are tracked against clear business cases.

This is a hybrid role based in Chicago, Dallas, Indianapolis, Atlanta, EMEA with an expectation of being in-office 3 days per week for team collaboration.

Key Responsibilities

* Lead the planning, execution, and delivery of large, complex cross-functional programs supporting Salesforce's Enterprise transformation

* Manage all aspects of the program lifecycle-including scope, schedule, budget, resources, risks, and issues

* Partner closely with cross-functional teams to align on strategy, business needs, and delivery approach

* Drive execution through consistent program governance, risk mitigation, and transparent communication

* Facilitate recurring project and stakeholder meetings; track and escalate issues to leadership when needed

* Own and maintain program-level reporting, including master project plans and risks and issues

* Support onboarding of program team members and maintain documentation, artifacts, and shared channels

What Sets You Apart

* Experience successfully managing geographic expansions

* Proven success delivering enterprise-level transformation initiatives across people, process, and technology

* High emotional intelligence with excellent facilitation, listening, and communication skills-both verbal and written

* Able to work independently, navigate ambiguity, and manage multiple priorities effectively.

* Natural collaborator and team builder who influences without authority

* Innovative problem-solver who leverages data and insight to drive decisions

* Familiarity with Salesforce Clouds and Tableau dashboards is a plus

Required Skills & Experience

* 4+ years of experience managing complex, cross-functional projects-preferably within large-scale transformations

* Experience working in a high-tech, SaaS, or software industry is strongly preferred

* Solid understanding of project lifecycle, methodologies, and tools such as Smartsheet, JIRA, or equivalent

* Strong organizational, problem-solving, and priority-setting skills

* Ability to build and maintain effective relationships across functions and leadership levels

* Strong written and verbal communication skills with attention to detail

* Bachelor's degree in a relevant field or equivalent experience

* Proficiency in Google Workspace tools

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's…