Systems Analyst

Location

Richardson, TX - occasional travel to Manhattan, Florida, or Dallas

Systems Analyst

$70,000 - $85,000 base salary

We are seeking a proactive and adaptable Systems Analyst to join our dynamic IT team. This full-time role involves systems analysis, project coordination, technical implementation, and user support. The ideal candidate will manage system migrations, deploy new technologies, support user transitions, and ensure smooth, well-documented rollouts. Significant travel is required for training and onboarding new acquisitions, with a focus on integrating various business systems and providing excellent user support.

• Bachelor’s Degree in Information Systems, Computer Science, or related field
• 3–5 years of experience in systems analysis, IT implementation, or systems integration
• Knowledge of Windows OS, Microsoft Active Directory, Office 365, and cloud environments
• Familiarity with TCP/IP networking, VPNs, and enterprise device management tools (SCCM, Intune)
• Strong troubleshooting, documentation, and customer service skills
• Excellent communication, organization, and change management abilities
• Comfortable with travel, self-starting attitude, and experience with Microsoft Outlook, desktop support, and basic IT infrastructure

• Install, configure, and maintain hardware, software, networks, and mobile devices
• Provide Tier 2 technical support and troubleshoot daily operational issues
• Lead system migrations, integrations, and upgrades across platforms such as Active Directory, O365, and telephony systems
• Coordinate deployments, user training, and post-go-live support (Hypercare)
• Develop and deliver training materials for onsite and remote users
• Manage project communications, documentation, and record-keeping
• Support large-scale system upgrades, including Cisco and Webex migrations
• Collaborate with telephony teams for setup, testing, and training of phone systems
• Assist with on-site assessments, internet setup, VPN configurations, and user onboarding for new company acquisitions

• Significant growth potential within a solid, stable company
• Competitive benefits package and 4% 401(k) match
• Join a collaborative, innovative IT team that values clear communication and operational excellence
• Work on impactful projects for one of the largest HOA SaaS providers in the country