Cloud Platform Engineer

Working Authorization

Must be authorized to work in the United States. Visa sponsorship is not available for this position now or in the future.

At JSX, we’re not just a lifestyle carrier—we’re a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.

The Cloud Platform Engineer is accountable for the day‑to‑day health, evolution, and governance of JSX’s cloud infrastructure, primarily within Azure, with limited AWS support. This role independently makes operational platform decisions and partners with leadership on larger architectural initiatives. You will help evolve JSX’s cloud platform maturity, reliability standards, and disaster recovery posture while supporting networking, cybersecurity, application, and IT service management teams.

This role is based at JSX Headquarters in Dallas, TX and is required to be in‑office 4 days/week.

• Managing and evolving Azure cloud infrastructure while supporting limited AWS environments and integrations.
• Designing and maintaining highly available, resilient, and secure cloud environments.
• Supporting containerized workloads using Docker and assisting with orchestration platforms such as Kubernetes, AKS, or EKS.
• Owning infrastructure lifecycle activities including build, enhancement, optimization, and responsible decommissioning.
• Implementing and maintaining Terraform‑based Infrastructure as Code to promote repeatable, version‑controlled deployments.
• Integrating infrastructure provisioning into CI/CD pipelines using Azure Dev Ops or Git Hub to drive automation.
• Monitoring system performance, tuning alerting, and improving observability and operational readiness.
• Participating in incident response, troubleshooting, and root cause analysis efforts.
• Designing and maintaining backup strategies, recovery procedures, and disaster recovery capabilities.
• Monitoring cloud usage and spend, identifying cost optimization opportunities, and supporting budgeting decisions.
• Applying secure cloud configuration standards and integrating identity and access management systems.
• Partnering with networking teams to support hybrid connectivity, VPNs, routing, and traffic flow analysis.
• Collaborating with development and application teams to onboard services and improve deployment patterns.
• Maintaining architectural documentation, diagrams, solution designs, and operational runbooks.
• Supporting vendor relationships, evaluations, renewals, and technical discussions.

• Platform Ownership:
  Drive the health and evolution of JSX’s cloud environments.
• Architectural Influence:
  Shape platform standards, automation strategy, and governance maturity.
• Cross‑Functional Impact:
  Partner across infrastructure, cybersecurity, development, and operations.
• Continuous Innovation:
  Advance automation, resilience, and cloud best practices.

• Reliability‑Focused:
  Prioritize uptime, resilience, and operational stability.
• Security‑Conscious:
  Apply secure‑by‑design principles in every solution.
• Technically Deep:
  Troubleshoot complex hybrid and cloud challenges confidently.
• Cost‑Aware:
  Balance scalability, performance, and financial efficiency.
• Collaborative:
  Communicate clearly with both technical and non‑technical stakeholders.
• Entrepreneurial:
  Take ownership, act decisively, and continually seek to improve.

• 5+ years of infrastructure engineering experience.
• 3+ years supporting production cloud environments (Azure strongly preferred).
• Hands‑on experience supporting systems with uptime and reliability expectations.
• Experience integrating infrastructure with CI/CD tools such as Azure Dev Ops or Git Hub.
• Experience working with Infrastructure as Code tooling such as Terraform or similar.

• Experience supporting distributed or multi‑site environments.
• Experience participating…