AVP Technology; PMO

Job Description Role Overview

The AVP Technology PMO leads the Technical Program Management Office (PMO) for three major, multi-year consumer technology transformation programs focused on modernizing AT&T’s full technology stack—from backend systems to customer-facing platforms. Drive roadmap integration, resource optimization, risk mitigation, and agile delivery to accelerate transformation and improve customer experiences.

This role is based in Dallas TX or Atlanta, GA requiring in-office presence 5 days a week. Relocation assistance is available for qualified candidates.

• Lead PMO for three consumer transformation programs: BSSe (billing and backend modernization), Digital (AT&T app, website, omni-channel, Mar Tech), and AT&T Customer Connect (front-end modernization, Salesforce platform).
• Coordinate and align program roadmaps and priorities across diverse stakeholders and leadership.
• Manage upward communication and collaborate with leaders to resolve competing priorities.
• Anticipate dependencies, risks, and remove roadblocks to accelerate delivery.
• Optimize investment portfolio and resource allocation for efficient program execution.
• Monitor program health and provide transparent status reporting to executives.
• Foster Agile methodologies and ensure disciplined execution across programs.
• Lead, develop, and mentor a team of 6-7 direct reports within a ~60-person organization.
• Collaborate with engineering leadership to support innovation and program goals.

• Proven experience overseeing large-scale technology transformations, ideally in consumer-facing businesses.
• Strong technical background with a focus on software engineering.
• Strong expertise in Agile software development and product-led delivery.
• Experience managing multiple roadmaps and complex dependencies.
• Demonstrated ability to lead large teams through change and transformation.
• Comfortable managing multi-million dollar budgets and financial planning.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Bachelor’s degree required, Master’s preferred in IT or related field.

• Experience with emerging technologies, IT governance, and information security management.
• Knowledge of IT systems integration and infrastructure supporting multi-line businesses.
• Proven success in matrixed, geographically distributed organizations.
• Strong business acumen in budgeting, capital planning, and business case development.
• Skilled in team development, resource management, and strategic planning.

• Seamless coordination and execution of transformation program roadmaps.
• Efficient resource and budget management aligned with strategic goals.
• Accelerated delivery of consumer technology capabilities improving customer experience.
• High transparency and effective communication across leadership and teams.
• Cultivation of an agile, innovative culture driving continuous improvement.

• Agile Development & Emerging Technologies
• Information Security Management, Information Technology Project Management & Information Technology Trends
• IT Governance, IT Systems Management & System and Technology Integration
• Strategic and results-oriented leader.
• Strong problem-solving and decision-making skills.
• Collaborative and adaptable in complex environments.
• Passionate about innovation and driving transformation.

Our AVP Technology earns between $206,900 - $310,300. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 28 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical…