SDC Project Manager - Charlotte

Location:

Charlotte, Dallas

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help build a better working world. EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO).

Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure.

If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

As a Program Manager at EY, you will be responsible for ensuring that both business-sponsored and internal programs/projects are planned, managed, and governed in a consistent and disciplined manner, with a focus on high-quality execution. You will help businesses realize the value from their IT investments by supporting strategy, improving the customer experience, and driving growth. As part of a high-performing team, you’ll provide advice about technology enablement and the strong effect IT has on major program transformations.

This is a new group being developed in our Service Delivery Center, and you will have the opportunity to be a part of building a new team within this growing organization.

• Collaborate with technical, delivery, and management teams on the coordination of aggregated/integrated roadmap views, tracking, planning, and resolution of risks and issues, as well as identifying and managing cross-functional dependencies.
• Create and develop project charters, scope, and schedules, then plan and assign resources to a project.
• Facilitate the centralization and automation of reporting processes where possible and relevant; actively collaborate with partners across Product and IT to meet business goals.
• Establish procedures and monitoring controls with a mindset of continuous improvement while demonstrating strong ethical behavior.
• Advise and consult with other departments about production software issues, concerns, problems, and questions.
• Manage resources, communications, and cost management of projects.
• Create project organization structures, including identification of key project team members and their roles, and develop and communicate the project plan to align project members and stakeholders.
• Conduct kickoff meetings with all key stakeholders to announce the start of a project, review the overall project plan, and gain consensus.
• Measure project performance using appropriate tools and techniques to monitor the progress of the project, identify and quantify any variances, perform any required corrective actions, and communicate to all stakeholders.
• Demonstrate business skills with the ability to effectively negotiate priorities across multiple groups and teams.
• Manage changes to the project scope, project schedule, and project costs to keep the project plan accurate and updated, reflecting authorized project changes as defined in the change management plan to facilitate customer acceptance.
• Identify high-level risks, assumptions, and constraints, then implement approved actions and workarounds to minimize the impact of risks on the project.
• Communicate any development or resourcing roadblocks to leadership and facilitate resolution.
• Create and implement remedies to obstacles and challenges throughout the course of the project.
• Develop and maintain relationships with stakeholders beyond IT services, including finance, communications, and legal, to cover all potential downstream implications of a project.
• Improve team performance by building…