Lead ServiceNow Developer

Hybrid in Dallas

No C2C

We are launching a strategic initiative to modernize, automate, and manage IT services, operations, and other critical business functions by transitioning to a new, out-of-the-box Service Now instance. This effort aligns with industry standards to enhance regulatory compliance, operational efficiency, and overall effectiveness.

As part of this transformation, we are building agile teams to support the Service Now platform across the following modules:

• IT Asset Management
• IT Operations
• IT Service Management
• Enterprise Service Management
• Employee Experience
• IT Portfolio Management
• Work Execution Overview
• The program is foundational and may impact numerous use cases.
• Engagement with key stakeholders will evolve as dependencies and impacts are identified.
• Eight work streams are in place, each led by a Program Lead responsible for delivery.
• Agile crews are aligned to workstream objectives.
• The platform will be delivered using a release-based approach.

• Design and develop solutions using Service Now’s Employee Experience Suite.
• Ensure infrastructure designs and upgrades align with ITIL standards.
• Collaborate with HR, IT, and Facilities teams to gather requirements and translate them into technical specifications.
• Build and maintain employee journeys, case management workflows, and self-service portals.
• Customize and configure Service Now applications using Flow Designer, UI Builder, and Script Includes.
• Integrate Service Now with third‑party systems and internal tools to support seamless employee experiences.
• Ensure platform performance, scalability, and security best practices.
• Participate in Agile development cycles, including sprint planning, reviews, and retrospectives.
• Provide technical documentation and user training as needed.

• Service Now
• ITSM
• Employee Experience
• API Integration

• Experience with any of the following Service Now modules is a plus: IT Asset Management, IT Operations, IT Service Management, Enterprise Service Management, Employee Experience, IT Portfolio Management.

Expert Level

This is a Contract to Hire position based out of Dallas, TX.

The pay range for this position is $70.00 - $75.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Dallas, TX.

This position is anticipated to close on Mar 12, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed.

We’re strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.