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Service Desk Technician II: Incident Triage & Support
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-03-01
Listing for:
Fleetpride
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A leading transportation company in Dallas, Texas is seeking a Service Desk Support professional to manage incoming requests and provide technical support to end-users. The successful candidate will log incidents, track solutions, and ensure a high level of client satisfaction. Strong customer service skills, problem-solving abilities, and proficiency in MS Office are essential. Experience in network troubleshooting and a proactive approach to IT support will be valued.
This role requires availability for shifts, including weekends and holidays.
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