Wintel Engineer

Overview

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and the largest “Canadian-Owned” IT staffing/consulting company.

Procom  areas of staffing expertise include:

• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Data warehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy

• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)

On behalf of our client, Procom Services is searching for a Wintel Engineer for a contract opportunity in Dallas, TX.

• Carry out high to complex level tasks in administration of customer systems as assigned by team leader or manager.
• Provide leadership in the technologies / customer assigned and expert support for one or more technologies or customers.
• Ensure that processes and tools are constantly improving to provide high quality and cost-effective service to customers.
• Work under limited direction from team leader or manager.
• Able to take care of technology / customer situations independently; requires assistance in troubleshooting complex technical issues in any of the areas above; has full accountability for assigned deliverables; exercises judgment within defined procedures and practices to determine appropriate action; provide leadership, guidance and mentoring to lower level team members.
• Meet and exceed Service Level Agreements (SLAs) and customer expectations in one or more areas from the following list and for customers as assigned by manager:
  Monitoring and Alerts;
  Incidents;
  Service Requests;
  Change Requests;
  Work Orders;
  Patching;
  Project Work;
  Vulnerability Protection;
  Security Operations;
  Asset Management;
  Tools / Reporting;
  Problem / Risk;
  Capacity / Availability / System Performance;
  Engineering Governance through SOEs, Best Practices, Audit Schedules, and On-Board Acceptance Testing Checklist, etc.;
  Others as assigned by manager.

• Bachelor’s Degree in Computer Science or equivalent
• 5+ years of work experience in IT infrastructure
• Minimum 5 year Application and or Systems Administration experience in a 24 x 7 production environment
• Expert knowledge of Windows Server OS, Active Directory and/or Microsoft Exchange
• Advanced knowledge of Windows Power Shell
• Advanced understanding of networking principles; routing, DNS, TCP/IP, HTTP, SMTP
• Advanced knowledge of VMware or Microsoft Hyper-V
• Very good written and verbal communication skill

ASAP

Wintel Engineer
Assignment Length

6+ months

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.