Senior Engagement Manager, Professional Services, Modernization Center of Excellence

Description

Amazon Web Services (AWS) Professional Services (Pro Serve) Application Modernization team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions and ensure alignment with customer outcomes.

Applying AWS frameworks like Well-Architected and the Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences.

As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. You will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion while exceeding customer expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives, delivering guidance through our global specialty practices that cover a variety of solutions, technologies, and industries.

As an experienced technology program/project manager, you will be responsible for:

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions, and ensuring alignment with customer business outcomes
• Distilling customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards

As an Engagement Manager, you will manage application modernization projects as part of the Pro Serve delivery team. Using your exceptional project management, leadership, collaboration, and communication skills, you will set our customers on a new path for scale and innovation, and make meaningful impact to their business. You will also collaborate to develop new Pro Serve offerings that meet the evolving needs of our top customers.

The Application Modernization Center of Excellence is a strategic AWS team helping top customers solve their toughest technical challenges when moving legacy Windows applications to cloud‑native architectures.

• 7+ years of leading and delivering enterprise‑level IT engagements
• 5+ years of cloud computing experience
• Bachelor’s degree in a STEM field
• Experience leading multiple Agile teams (e.g., Scrum Masters, Product Owners) concurrently or at scale

• 5+ years of delivering customer engagements in a professional services role
• Active project management certification (e.g., APM, CSM, PMI‑ACP, PRINCE2)
• AWS certification
• Experience with Agile and project management toolsets like Jira, Rally, Version One, or Taiga
• Experience working with and presenting to C‑level executives, IT, and lines of business across organizations or equivalent…