Policy Manager

Hinge is the dating app designed to be deleted

In today's digital world, finding genuine relationships is tougher than ever. At Hinge, we’re on a mission to inspire intimate connection to create a less lonely world. We’re obsessed with understanding our users’ behaviors to help them find love, and our success is defined by one simple metric– setting up great dates. With millions of users across the globe, we’ve become the most trusted way to find a relationship, for all.

Hinge is seeking a Policy Manager to help shape, implement, and scale the platform policies that protect users, ensure compliance, and strengthen the integrity of our community. As a Policy Manager at Hinge, you’ll be responsible for supporting the transformation of high‑level policies into clear operational guidance. Also, the Policy Manager will be responsible for tracking the implementation of Policy team priorities.

This role is deeply cross‑functional, partnering closely with the Moderation, Product, and Education teams to ensure our policy guidance is actionable, consistent, and measurable. You’ll drive clarity in enforcement guidance, surface quality gaps, and lead systems that improve how Hinge scales safety through policy. With a strong foundation in data analysis, program management, and policy writing, you’ll help improve not only how we develop policies but also how we apply and refine them over time.

This role offers meaningful opportunities to directly impact how Hinge keeps its community safe and ensures policies are enforceable at scale, while also offering growth potential, whether through high‑visibility cross‑functional work or expanding influence on how AI and regulation shape our platform’s future.

• Write, revise, and maintain source‑of‑truth documentation, including policy guidance and FAQ documents.
• Project manage the Policy team’s priorities to drive clarity on complex or novel policy issues.
• Monitor enforcement trends and decision quality, partnering with Moderation teams to identify policy ambiguity, elevate issues, and refine policy guidance accordingly.
• Track and report on policy implementation through data dashboards and structured project updates, including the status of policy initiatives (e.g., policy audits, AI policy integration, localization).
• Own and evolve Hinge’s policy documentation processes: ensure version control, documentation standards, and cross‑functional visibility.
• Support policy measurement and iteration by partnering with Data, Product, and Ops to analyze how policies are enforced.
• Contribute to quality improvement initiatives, including feedback loops with Moderation teams.

• 5+ years of experience in content moderation, program management, trust & safety, data analytics, or compliance at a global tech platform.
• Demonstrated success working cross‑functionally, particularly in content moderation or AI governance.
• Strong writing skills; ability to turn complex policy concepts into actionable guidance.
• Familiarity with how policy gets enforced through scaled operations teams and how to track and improve the quality of that enforcement.
• Proficiency in Looker, Tableau, or SQL.
• Experience using data and feedback to drive continuous policy iteration.
• Experience writing scalable policy guidance across global or third‑party teams.

Salary
$120,000 – $144,000 a year. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job‑related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary range is reflective of a position based in New York City. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

• 401(k) Matching: We match 100% of the first 10% of pre‑tax 401(k) contributions you make, up to a maximum of $10,000 per year.
• Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online…