Manager Sales Professional - ServiceNow

Job Description:

Service Now (Enterprise Sales) - DXC Technology

DXC Technology (NYSE: DXC) helps global companies run their mission‑critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.

Remote (with travel to client sites as needed). If you reside within 25 miles of a DXC office, a minimum of 2 onsite days per week is required.

As a Sales Manager - Service Now, you will drive growth of DXC's Service Now‑based portfolio, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Customer Service Management (CSM), HR Service Delivery (HRSD), Security Operations, and platform‑led digital workflows.

You will qualify opportunities, build pipeline, shape Service Now transformation solutions, and close services engagements across enterprise accounts. You will partner closely with DXC account executives, solutioning and presales teams, delivery leaders, and Service Now field counterparts to develop value‑based, outcome‑driven proposals aligned to customer business and operational priorities.

• Own sales execution for DXC's Service Now offerings: qualify, pursue, and close opportunities across existing accounts and targeted new‑logo pursuits
• Build and manage a healthy pipeline by identifying, progressing, and appropriately disqualifying opportunities using defined qualification criteria
• Lead discovery sessions and translate Service Now use cases into measurable business outcomes
• Collaborate with Service Now and DXC teams on joint account planning, co‑selling motions, campaigns, and aligned go‑to‑market initiatives
• Coordinate cross‑functional stakeholders to shape Service Now solutions, develop proposals, and support deal velocity
• Build relationships with customer stakeholders to understand priorities and align Service Now solutions to transformation roadmaps
• Maintain forecast accuracy and sales discipline through CRM hygiene, pipeline reviews, close plans, and proactive risk management

• Manage and deliver against an annual quota typically ranging from $5M-$15M, depending on territory, assigned accounts, and Service Now portfolio mix

• Bachelor's degree or equivalent combination of education and experience
• 7+ years of enterprise technology sales and/or sales support experience
• Experience with Service Now‑related solutions, including platform implementations, workflow automation, ITSM/ITOM, or managed services
• Demonstrated ability to execute consultative, outcome‑focused sales cycles (discovery → value alignment → solution shaping → close)
• Strong cross‑functional collaboration skills with the ability to progress multi‑stakeholder opportunities

• Experience selling enterprise services or solutions in digital workflows, IT operations, managed services, automation, or platform modernization
• Experience co‑selling with Service Now field teams, partners, or GSI‑led motions
• Familiarity with customer buying centers across IT Operations, Service Management, Platform Engineering, Security, HR, and Customer Experience

• Strong communication, presentation, and stakeholder management skills
• Ability to run structured discovery and clearly articulate business and technical value
• Negotiation and deal orchestration skills; comfort coordinating multiple internal and external teams
• Strong pipeline discipline, forecasting accuracy, and CRM hygiene

• Remote role with travel as needed
• Must be legally authorized to work in the United States without current or future sponsorship

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