VAN Assistant

About the Texas Democratic Party

Founded in 1846, Texas Democrats continue the march towards a state as great as its promise.

A fair shot for all, that’s what drove Democrats to build this great state, and that is what drives us today. A belief that no matter who you are, what you look like, where you come from, or who you love if you work hard in Texas, you can make it.

We believe democratic government exists to achieve as a community, state, and nation what we cannot achieve as individuals.

We believe in equal opportunity, fairness, freedom, family, community, and a responsibility to ourselves and each other. These are the values our elders passed down to us, the values we hope to share with our children, and the values we expect from our elected officials.

The Texas Democratic Party is a movement of millions of Texans coming together to fight for our Texas values. We know our state cannot succeed when the deck is stacked against working Texans and their families.

The Texas Democratic Party is currently seeking applications for a self-motivated, detail-oriented, and creative VAN Assistant. This person will be responsible for assisting campaigns and county parties across Texas with VAN, including advising on targeting and troubleshooting technical issues.

This position will report to the VAN Manager and work in close collaboration with other teams. This is a cycle-only position, with employment through November 2026. This is a union-eligible position located in Dallas, Texas, and may include some nights and weekends.

Start Date:

Immediately

Employment Type:

Full-time

Location:

Dallas

Wages: $25.00/ hour

Hybrid role- requiring 3 days a week in the office.

Reports to:

VAN Manager

• Responding to email help tickets and maintaining/improving the help ticket system.
• Writing and updating support documentation.
• Learning the VAN CRM and using it to provide strategic advice to campaigns, county parties, and other users.
• Creating VAN accounts and managing the invoicing process.
• Other data/tech duties to support geographies/districts, including VAN administration, creating phone banks, managing texting programs, and more.
• Additional duties as assigned by supervisor.

• Proficiency in VAN/Vote Builder.
• Strong skills in managing, analyzing, and interpreting data to inform strategies.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills to effectively train staff, communicate with volunteers, and present data findings.
• Ability to troubleshoot technical issues and adapt to changing circumstances.
• Understanding of excellent customer service.
• Familiarity with other relevant tools such as Google Workspace applications, Zoom, and potentially other campaign tools like Act Blue or Thru Text.
• Experience using Fresh Desk, Airtable, and/or Asana is a plus.

The Texas Democratic Party is committed to diversity among its staff and recognizes that its continued success requires the highest commitment to attracting and retaining a diverse staff that reflects Texas and provides the best quality services to supporters and constituents. The Texas Democratic Party is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to race, color, sex, religion, age, sexual orientation, gender identity or expression, marital status, creed, national origin, citizenship status, disability, pregnancy, ancestry, genetic information, military service, veteran’s status or any other protected category under local, state, or federal law.