IT Business Partner - Manufacturing​/Production-Critical Support

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Job Title: IT Business Partner

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first.

Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Siemens Smart Infrastructure IT is enabling digitalization in the business units by providing modern cloud applications, advanced analytics, AI, and supporting IT services. Our IT team works in 21 countries across the world and live an agile mentality. We are known for our passion for innovation, customer-centric solutions, and a can-do attitude. Join our team, get inspired, and help us re-imagine the world!

Transform the everyday with us!

The IT Business Partner will serve as a technology leader within the Siemens Electrical Products (EP) business unit, driving standardization initiatives and supporting the business’ digital transformation journey. This role will strategically align with business objectives to develop, implement, and optimize digital solutions that enhance operational excellence across manufacturing, engineering, and business processes. Through close collaboration with team members, this position will be pivotal in uncovering opportunities for process standardization, technology consolidation, and the adoption of next-generation solutions.

The role requires a forward-thinking approach to modernize our technology landscape, with particular focus on manufacturing systems and engineering platforms. Success in this position demands both strategic vision to architect future-state solutions and tactical expertise to maintain critical day-to-day operations across our DFW-area manufacturing facilities.

You will have the opportunity to apply your existing skills but also learn about the business processes and find ways to enable innovation and process improvement through technology. The position offers the opportunity to drive strategies and provide mentorship to the business by applying agile methodologies and digital innovations.

This is a hybrid position based in the Dallas-Fort Worth TX area.

You’ll make an impact as you:

• Partner with our business to fully support the three Fort Worth and Grand Prairie factories on all IT related topics.
• Acquire a good understanding of the application landscape, to assist and support with modernization and standardization across SI IT.
• Proactively engage with business unit partners on opportunities and challenges facing the business.
• Plan, drive, and manage IT demands and projects from beginning to end; engage with business unit stakeholders, drive scoping sessions, document requirements/key decisions, navigate a large network of providers, and support the overall execution of these demands.
• Manage the handling of incidents until they are fully resolved, with a detailed analysis of the underlying causes provided.
• Facilitate meetings with both internal and external IT provider organizations to ensure quality and timely delivery and support.
• Provide initial consultation on IT operational issues/opportunities, engage with the appropriate service providers, and ensure follow-up through closure of the issue.
• Troubleshoot and resolve issues related to IT equipment located in the Grand Prairie / Ft. Worth site locations.
• Maintain a flexible work schedule to coordinate support during non-standard hours.
• Keep BU management and employees informed on IT strategies, key priorities,…