IT Product Management Professional

Become a part of our caring community and help us put health first. We are seeking an IT Product Management Professional to support product and service design for applied AI solutions, contributing to innovation and product development for our AI platform teams. This role blends product thinking with hands‑on design work to help create intuitive, scalable AI products that deliver positive user experiences.

The ideal candidate will have experience working on enterprise AI products, supporting ideation and prototyping, and contributing to design systems that enable teams to build efficiently.

Contribute to product vision and strategy for applied AI solutions within assigned projects. Translate business objectives and user needs into compelling product roadmaps and design strategies. Apply product principles and user experience standards within assigned projects. Conduct market research, competitive analysis, and user research to inform product direction. Support measurement of product success metrics, KPIs, and user satisfaction. Support product positioning and go‑to‑market activities.

Contribute to product design for assigned AI applications, including GenAI interfaces, conversational AI, and intelligent automation. Participate in ideation sessions, design sprints, and workshops to support product development. Create high‑fidelity prototypes, wireframes, and interactive mockups to communicate product vision. Design intuitive user interfaces and experiences for AI‑powered tools, dashboards, and applications. Contribute to design systems, component libraries, and UI/UX patterns for AI products.

Apply human‑centered design principles and design thinking methodologies to support problem solving. Support innovation and assist with experimentation, A/B testing, and iterative design approaches.

Assist in developing reusable product frameworks and design patterns to support team productivity. Assist with design systems, guidelines, templates, and best practices for AI product development. Assist with product playbooks and frameworks for AI use cases. Assist with service design frameworks for assigned AI solution delivery. Support information architecture standards and data visualization principles within team scope. Assist with interaction design patterns for AI/ML experiences.

Assist with accessibility standards and inclusive design guidelines for AI products.

Support user research to understand needs, behaviors, and pain points for AI product users. Assist with usability testing, user interviews, and feedback sessions to validate product designs. Assist in creating user personas, journey maps, and service blueprints for AI solutions. Support analysis of user behavior data and product analytics to identify design improvements. Support synthesis of research findings into insights and design recommendations.

Support feedback loops between users, product teams, and platform teams.

• 2+ years in product design, service design, UX/UI design, or product management roles
• Demonstrated experience designing AI/ML products and platforms in enterprise environments
• Proven track record of creating successful digital products from concept to launch
• Hands‑on experience building design systems, frameworks, and reusable components
• Strong background in both consumer‑facing and enterprise B2B product design
• Experience designing conversational AI interfaces, GenAI applications, or intelligent automation tools
• Experience leading design for data‑driven applications and analytics platforms

• Expert‑level proficiency with design tools (Figma, Sketch, Adobe Creative Suite, Miro, Fig Jam)
• Advanced proficiency in user experience (UX) design, user interface (UI) design, and interaction design
• Strong understanding of visual design principles, typography, color theory, and layout
• Experience with design thinking, human‑centered design, and service design methodologies
• Proficiency in prototyping tools and techniques (high‑fidelity mockups, interactive prototypes, animations)
• Knowledge of front‑end…