Learning Management System Administrator

Learning Management System Administrator (916383)

Job Description

With over 75 years of excellence in Dallas‑Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases, and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

The Learning Management System (LMS) Administrator position is responsible for the administration, configuration, support, and continuous improvement of the university’s LMS platform D2L Brightspace. The role serves as the primary administrator of the LMS and ensures reliable system performance and functionality, supports faculty and students including training, manages integrations, and collaborates with academic and technical stakeholders to enhance teaching and learning through effective use of educational technologies.

Previous higher education and D2L Brightspace experience preferred. Please note, this position does not support H1B visa sponsorship. Incumbent must reside in the Dallas/Ft. Worth Metroplex.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full‑time employee‑only coverage
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Education Bachelor's Degree in Business Administration, Computer Science, or other related fields
• Experience 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training. May consider additional years of related experience in lieu of degree.

• Manage daily operations of the D2L Brightspace LMS, including user provisioning, course creation, configuration, routine maintenance, updates, performance monitoring, and feature/integration validation.
• Collaborate with the Office of Information Resources, the IT Help Desk, and LMS vendors to implement and support integrations with the SIS, SSO, and third‑party tools, ensuring secure authentication, data integrity, and effective troubleshooting.
• Research, evaluate, install, and oversee LTI integrations and third‑party applications (e.g., Respondus, Turnitin).
• Create, update, and share LMS documentation, processes, procedures, and policies; develop training materials (guides, tutorials, FAQs) and promote best practices, system updates, and issue alerts to faculty, staff, and students.
• Offer primary faculty support and training for the LMS through email, phone, and meetings; coordinate escalations with IR offices and external partners; work with the Help Desk on student issues requiring specialized knowledge; direct inquiries to the appropriate campus contacts.
• Generate and distribute reports on LMS usage, course activity, and system performance.
• Identify, recommend, and deliver professional development (workshops, webinars, training resources) on LMS and instructional technologies aligned with institutional goals. Manages projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management. Assists business analysts of lower grade to coordinate projects.
• Collects, interprets and documents specifications required to develop new and revise existing…