Senior Business Analyst

** Hybrid role out of any of our office locations.
** As a Senior Business Analyst – Marketing eCommerce, you will report into the Associate Director, Marketing eCommerce and be a member of a diverse team that is accountable for managing the Digital Commerce Platform for Tax and Accounting Wolters Kluwer. In this role, you are responsible for supporting the Digital Commerce Platform production environment and other critical enhancements that drive eCommerce marketing revenue.

You will be expected to collaborate with a diverse cross-functional team of Marketers, eCommerce, UX designers, system analyst, developers, QA resources and other business leaders who will all contribute to the fulfillment of major and operational eStore releases. You will also be responsible for managing communications with our internal stakeholders as production defects, enhancements and questions are raised. Additionally, you will lead the operational enablement of prioritized products that will be sold online to our customers.

Job Duties and Responsibilities:

Work with product owner to define business and customer needs into a product intake form and requirements traceability document

Data stewardship tasks to ensure alignment of platform with enterprise data management team

Job Qualifications:

Education:

Bachelor’s, Computer Science or equivalent degree or combination of education and experience.

Requires 2+ years of eCommerce or business operations experience with enterprise level solution in a marketing environment2+ years business / requirements analyst experience with exposure to varied projects and environments Additional Skills and Knowledge:
Experience working in an enterprise or matrixed organization

Strong communication skills Strong organizational skills Ability to successfully engage in multiple initiatives simultaneously. Drive, passion, and initiative, with ability to adapt quickly to rapidly-evolving products, technology, and situations are a must.
** Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide.
** Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers.

We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide.

For more information about our solutions and organization, visit , follow us on , , and .At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and  2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing:
Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program.
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