Engagement Manager, Professional Services, US SDT EM Services Practice

Engagement Manager, Professional Services, US SDT EM Services Practice

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership to drive successful implementations of AWS‑based solutions for our clients, bridging business requirements with technical solutions and ensuring alignment with customer outcomes.

You will apply AWS frameworks such as Well‑Architected and the Cloud Adoption Framework, demonstrate technical credibility across stakeholders, and make informed trade‑off decisions around performance, scalability, security, and business impact.

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.
• Validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks.
• Achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences.
• Lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain.
• Execute project plans, proactively identify and manage risks, resolve issues, and drive projects to successful completion exceeding customer expectations.

• 3+ years experience in cloud computing.
• Experience in project management of technical programs.
• 3+ years experience with software development life cycle (SDLC);
  Waterfall/Agile/iterative methodologies.
• Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience.

• AWS experience preferred.
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.
• Strong understanding of AWS services, architectures, and best practices.
• Experience applying AWS frameworks like Well‑Architected and Cloud Adoption Framework.
• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

This position will remain posted until filled.