More jobs:
Application Support Engineer
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-01-13
Listing for:
Recruit Marks
Full Time
position Listed on 2026-01-13
Job specializations:
-
IT/Tech
IT Support, Cloud Computing, IT Consultant
Job Description & How to Apply Below
About the job Application Support Engineer
Location:
Dallas, TX or Tampa, FL
Contract-to-Hire | Industry: Financial Services
Experience Level: Mid-Senior (4+ years)
We’re seeking a skilled Application Support Engineer to join a leading financial services organization. You’ll play a critical role in maintaining production application stability, resolving incidents, implementing automation, and supporting audits and disaster recovery for complex enterprise platforms. This is a contract-to-hire position for professionals with strong hands‑on skills in both application and infrastructure layers.
Key Responsibilities- Analyze, triage, and resolve critical production alerts and application defects
. - Own end-to-end incident resolution and root cause analysis with a proactive mindset.
- Review and maintain knowledge base articles and runbooks in collaboration with development teams.
- Support audit responses
, BCM documentation
, and disaster recovery execution
. - Drive automation initiatives to reduce manual work in application monitoring and support.
- Lead and execute production deployments
, including vendor application upgrades. - Collaborate closely with internal dev teams to provide feedback into application design.
- Promote and align with risk and control processes throughout daily support activities.
- 4+ years of experience in application support or related IT roles.
- Strong expertise in:
Java/J2EE
, Oracle/SQL
, IBM MQ
, Service Now (SNOW) / ITIL processes,
Splunk
, Autosys - Proficient in Linux/Unix environments and cloud platforms like AWS
. - Solid understanding of application infrastructure and troubleshooting methodologies.
- Bachelors degree preferred (or equivalent technical experience).
- Experience with Docker/Kubernetes or other containerization technologies.
- Familiarity with IIB (IBM Integration Bus) and basic networking concepts
. - Background in the Finance & Securities domain.
- Passion for transparency, collaborative teamwork, and ongoing learning.
- Strong documentation, communication, and cross‑functional engagement skills.
- Candidates must be local to Dallas, TX or Tampa, FL
. - This is a W2-only contract-to-hire role.
- US Citizens and Green Card holders only.
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