Sr Manager, Strategic Sourcing; IT

Intro

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• This job is a member of the Technology category on the Procurement team within the Finance Division, reporting to the Director, Strategic Sourcing, Technology Procurement.

• Procurement is among the fastest growing professions in the world. You will be responsible for a team of Technology Procurement professionals which drive long-term cost reductions and improve supplier performance through development and implementation of robust category strategies.

• Embodies American Airlines leadership attributes and models the behaviors of Caring, Collaboration, Development, Results and Future.

• Lead and mentor a team of Technology Procurement Professionals overseeing technology spend categories such as hardware, software, infrastructure, and services suppliers, ensuring optimal team performance and ongoing skill development.

• Manage the full supplier lifecycle, including sourcing, procurement, negotiations, contract management, and supplier performance evaluation.

• Develop, implement, and track comprehensive category strategies grounded in deep market analysis and aligned with company and stakeholder priorities; deliver and communicate measurable year-over-year cost reductions and working capital improvements to all levels of management, including Officer-level stakeholders.

• Build and maintain strong relationships with supplier executive teams and internal stakeholders, facilitate regular dialogue and business reviews to affirm expectations, review objectives and key results, and drive accountability for problem-solving and solution implementation.

• Define and oversee cross-supplier performance management and governance structures, ensuring high standards of supplier accountability and continuous improvement.

• Conduct supplier spend and consumption analytics in partnership with Finance to identify sourcing optimization opportunities, including contract consolidation and restructuring.

• Research and interpret the technology marketplace to understand supplier and market characteristics, identify sourcing trends, and uncover new opportunities for value creation.

• Conduct supplier due diligence using scorecards, annual reviews, reporting metrics, dashboards, and financial analysis to ensure robust evaluation and effective risk management. Lead Quarterly Business Reviews focused on SLAs to drive supplier accountability, proactively identify improvement opportunities, and monitor progress throughout the contractual period.

• Manage supplier performance by addressing conflict resolution, escalation, and resolution procedures promptly and effectively, ensuring issues are resolved and continuous improvement is maintained.

• Support compliance audits regarding contractual adherence and collaborate with internal stakeholders and business units to develop ongoing entitlement controls.

• Partner with Legal and Sourcing/Procurement teams throughout the supplier lifecycle to ensure robust contract operations and governance.

• Build strong partnerships and engagement with both existing and new strategic suppliers to enable high-quality, efficient support for internal stakeholders and business units.

• Champion continuous improvement initiatives to enhance quality, efficiency, and cost savings across all sourcing activities.

• Foster a high-performing team by providing regular, meaningful feedback, supporting ongoing development and skill enhancement, and building leadership bench strength and a robust talent pipeline.

• Leader will ensure adherence to department policies, company legal requirements, corporate ethics and business standards and Resource Approval Policy (RAP) compliance.

• Bachelor’…