Application Administrator

Provide day-to-day primary and secondary support of one or more server-based business applications.

Test and coordinate upgrades and patches for applications.

Serve as central contact with vendor/technical (Sysadmin) staff.

Evaluate release notes and communicate relevant information as new releases occur.

Perform proactive review of application (or in some cases system) performance, review application and system logs to identify signs of potential problems.

Develop competence in application tuning to resolve application performance issues (may recommend system tuning changes).

Develop competence in writing scripts, reports, packages, and functions, as needed to support the application.

Maintain a high technical knowledge of application.

Communicate significant bugs, updates, etc to stakeholders, as appropriate.

Produce, as needed, basic training materials for end-users in collaboration with others.

Demonstrated troubleshooting and support skills.

Ability to configure systems while following established standards, policies and configuration guidelines.

Ability to work in a team and as self-directed.

Strong interpersonal and communication skills: including clear written communication and the ability to communicate with colleagues across all technical levels

Ability to learn new software and procedures quickly.

Strong ability to manage multiple projects simultaneously and adapt to rapidly changing priorities.

• Degree in Computer Science or related or equivalent experience
• 2+ years experience in an Application Administration or other IT role

SIL is a global, faith-based nonprofit that works with local communities around the world to develop language solutions that expand possibilities for a better life.

Our faith inspires and informs our commitment to expand possibilities for people to thrive. We believe allpeople are created by God and given language as a means for flourishing. Through language, we understand who weare, experience relationships and explore life’s most important questions.