Research Technology Solutions Lead

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas‑Fort‑Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas‑Fort‑Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on‑site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

The Research Technology Solutions Lead will play a key role in advancing Research as a Service (RaaS) at UT Southwestern. This position serves as the bridge between faculty, research teams, compliance offices, and IT, ensuring research needs are translated into secure, scalable, and compliant technology solutions. The ideal candidate brings strong analytical skills, a deep understanding of research data workflows, and the ability to align technology capabilities (cloud, data, AI and analytics) with institutional research priorities.
Please note, this position does not support H1B visa sponsorship.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full‑time employee‑only coverage
• 100% coverage for preventive healthcare—no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

Required

• Education — Bachelor's Degree in Business Administration, Computer Science, or other related fields
• Experience — 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training. May consider additional years of related experience in lieu of degree.

Preferred

• Experience:
  
  Minimum 5–7 years as a Business Analyst in IT, Research Computing, or Research Administration environments.
• Preferred Knowledge/
  
  Skills:
  • Familiarity with cloud research environments (AWS, Azure, or GCP) including secure enclaves and high‑performance computing.
  • Experience working with IRB, Compliance, Information Security, and Data Governance teams.
  • Understanding of genomic, imaging, or clinical research data and associated privacy/security requirements.
  • Knowledge of data lifecycle and documentation practices (metadata, DOIs) that support compliance, reproducibility, and long‑term research data stewardship.
  • Proficiency in Agile delivery practices, process mapping, requirements elicitation, and stakeholder facilitation.
  • Strong written and verbal communication skills with the ability to translate between technical and non‑technical audiences.

• Serve as the primary liaison and bridge between faculty/PIs, labs, core facilities, IRB/Compliance, and IR technical teams.
• Translate institutional research priorities into an actionable RaaS roadmap and service catalog (secure enclaves, cognitive services (AI), storage, data pipelines, analytics, software services).

• Lead Intake, scoping, and triage of research IT requests.
• Elicit requirements (functional/non‑functional), size effort.
• Align with RaaS offerings (secure enclaves, cognitive services, storage, compute, data services).

• Operate a clear request path (form/portal), SLA‑based triage, and queue management.
• Route to security, legal, privacy, accessibility, and architecture reviews.
• Convert needs into user stories, acceptance criteria, and a prioritized backlog.
• Maintain traceability to institutional goals.

• Map…