Ux​/Ui Designer Senior.info TECH Services

Job Description

Leads the creation of exceptional, accessible, and user-centric digital experiences across Dallas County systems. Develops intuitive user interfaces, conducts user research, applies visual design systems, and supports agile development efforts. Works across cross-functional teams to ensure public-facing and internal solutions are seamless, compliant, and aligned with the County’s digital strategy.

Leads the design and execution of wireframes, prototypes, and high-fidelity mockups across web and mobile platforms. Delivers design artifacts that meet usability, branding, and technical requirements for digital solutions. Ensures accessibility and Section 508/WCAG compliance is integrated in all designs. Maintains and evolves the County’s design systems and reusable component libraries. Translates user needs and product requirements into effective UI/UX deliverables.

Provides design specifications and assets to development teams for implementation. Conducts heuristic evaluations to identify friction points in user journeys. Optimizes interfaces for performance, responsiveness, and scalability. Leverages analytics and usage data to refine designs post-launch. Adheres to deadlines while balancing multiple high-priority projects simultaneously. Participates in product planning sessions to define project scope and success metrics. Translates business goals into actionable user interface and interaction strategies.

Leads or supports discovery workshops to surface user needs and pain points. Designs user journeys and information architecture to support intuitive workflows. Applies design thinking and learns UX principles to explore and validate concepts. Contributes to UX roadmaps and release plans in coordination with product management. Estimates level of effort for design tasks during sprint planning and backlog grooming. Documents design decisions and rationales for knowledge transfer and continuity.

Supports user story creation and backlog refinement with a user-centric lens. Aligns design work with digital transformation priorities and enterprise architecture. Conducts usability testing and A/B testing to validate and refine design solutions. Facilitates design reviews and peer critiques to ensure quality and consistency. Maintains up-to-date knowledge of UI/UX trends, tools, and emerging practices. Integrates user feedback and system analytics into iterative design improvements.

Implements version control for design files to ensure traceability and clarity. Supports post-release retrospectives to identify lessons learned and areas to improve. Uses metrics and KPIs to evaluate the success of design decisions. Recommends changes to existing applications to improve usability and user satisfaction. Identifies gaps in user experience across platforms and channels. Contributes to continuous refinement of design guidelines and processes.

Works closely with software engineers to ensure design feasibility and accurate implementation. Collaborates with product managers and business analysts to translate requirements into wireframes. Engages quality assurance teams to align on test cases involving UI/UX standards. Supports IT accessibility teams in verifying compliance and addressing findings. Coordinates with content strategists to ensure language supports UX best practices. Collaborates with security and privacy teams to design secure, compliant interfaces.

Participates in Agile ceremonies, including daily stand-ups, demos, and retrospectives. Serves as a design subject matter expert in cross-departmental projects. Assists in vendor evaluation and design handoff for third-party integrations. Promotes shared understanding and co-creation through interactive working sessions. Presents design concepts and journey flows to stakeholders in a clear, compelling manner. Leads collaborative workshops with users and departments to align on design goals.

Incorporates feedback from diverse stakeholders while maintaining design integrity. Translates complex design topics into accessible, non-technical language. Manages expectations and negotiates design priorities within project…