Senior Solution Engineer, Partner Ecosystem Management

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Senior Solution Engineer, Partner Ecosystem Management

Are you a technically‑mindful, courageous communicator with a startup mentality and a passion for innovation? Do you thrive in a fast‑paced environment where you can build, scale, and evangelize cutting‑edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management. This role sits within our Emerging Business Unit, focusing on products in a similar growth lifecycle phase.

You will articulate the value of our solutions and their seamless integration within the broader Salesforce portfolio, driving sales and scaling these solutions with a startup mindset.

• Salesforce Partner Ecosystem Management (PEM):
  • Streamline Partner Onboarding & Engagement
  • Boost Partner Productivity
  • Enhance Partner Enablement
  • Optimize Channel Strategy
  • Facilitate Seamless Collaboration
• Salesforce Channel Revenue Solutions:
  • Automate Product‑to‑Cash Processes
  • Simplify Pricing & Quoting
  • Optimize Rebate and Incentive Programs
  • Gain Unified Visibility
  • Drive Channel Growth

• Support deal cycles related to Partner Ecosystem Management and Channel Revenue Management Solutions, including discovery calls and product demonstrations.
• Participate in technical architecture meetings.
• Create and develop assets and programming to scale the Partner Ecosystem Management teams and solutions (e.g., industry point‑of‑views, demo components & recordings, technical point‑of‑view documents, discovery guides, workshop programming).
• Attend events to evangelize solutions (Salesforce World Tours, industry events, Dream force).
• Internally evangelize across Core and Service Cloud Account Executives and Solution Engineers.
• Stay up to date on product innovation to effectively demonstrate key features and benefits.

• Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent relevant experience.
• Minimum of 4 years of professional experience in a Solution Engineering space or relevant adjacent roles.
• Deep experience and understanding of the Salesforce Platform is required.
• Solid oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied environments.
• Strong presentation skills, both virtually and in person.
• Value proposition‑mindful with strong business acumen.

• Preferred experience with Sales Cloud, Experience Cloud, and/or Marketing Cloud.
• Salesforce Admin 201 certification or similar technical certification preferred.
• Previous experience as a solution/sales engineer for a CRM company or similar technology.

• A dynamic, fast‑paced environment with exciting challenges and opportunities to build compelling solutions.
• The chance to interact with the entire customer lifecycle, from discovery to solution implementation.
• Opportunities for continuous learning and professional development.
• A collaborative and supportive team environment that values innovation and fun.

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Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint or other classifications protected by law.

The typical base salary range for this position is $113,330 – $151,550 annually, with a different range for specific work locations. In California and New York, and select cities, the base pay range is $124,670 – $166,810 per year. The range represents base salary only and does not include company bonus, incentive for sales roles, equity or benefits.

Seniority level:
Not Applicable.

Employment type:

Full‑time.
Job function:
Engineering and Information Technology.
Industries:
Software Development, IT Services and IT Consulting, Technology, Information and Internet.