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Technical Support HelpDesk/Support

Blockchain FinTech Customer Success Specialist

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Figure
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A fintech company based in Dallas seeks a Customer Success Associate to provide expert guidance through customer interactions. This full-time role requires at least one year of customer-facing experience and strong communication skills. You will help customers navigate the application process while providing technical support and troubleshooting. The ideal candidate is adaptable, solution-oriented, and must be able to pass required certifications.

The position offers competitive pay and comprehensive benefits including health insurance and paid family leave.
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