Senior Product Manager – Platform & Configuration Tools

Senior Product Manager – Platform & Configuration Tools

Location:

Hybrid - Dallas/Fort Worth area

Safety Chain Software is seeking a Senior Product Manager – Platform & Configuration Tools to drive product execution and deliver customer-ready solutions that power configuration, data modeling, form building, and core platform capabilities across the Safety Chain application suite. This role is critical to delivering the next generation of system configurability, ensuring our customers can model their operations, manage data structures, and build workflows with clarity, accuracy, and ease.

The ideal candidate has experience in B2B SaaS product delivery and is comfortable with technical concepts such as data models, schemas, dynamic forms, metadata, analytics, and emerging AI capabilities. They excel in cross-functional collaboration, communicate clearly, and are energized by solving complex configuration and data challenges for customers. Experience integrating AI into platform capabilities is a plus.

Safety Chain is a fast-growing B2B SaaS software company. Our industry leading Plant Management Platform helps manufacturers improve yield, maximize productivity, and ensure compliance throughout their operations.

Headquartered in Novato, CA, we have a passionate, diverse team with the majority of our employees working remotely across the country to serve our customers. We operate with the fun and flexibility of a start-up combined with the stability of a mature and rapidly growing software company.

Our solutions are used every day in thousands of facilities to help our customers make their products better and safer. Customers include many well‑known brands like Albertsons, Clif Bar, Driscoll’s, Schwan’s, See’s Candies, Tyson Foods, United Airlines, Whole Foods and White Castle. We believe our culture of “Help and Hustle” makes for a great place to work and we foster a dynamic, positive environment that enables our teams to put their creative energies towards solving our customers’ problems and supporting each other.

Our culture is real, tangible and immensely rewarding.

• Deliver against the roadmap for configuration tooling, data modeling, form building, and platform‑level capabilities—including opportunities to incorporate AI‑driven assistance where appropriate.
• Translate strategic direction into actionable user stories, epics, acceptance criteria, and functional specifications.
• Partner closely with Engineering during grooming, sprint planning, and daily execution.
• Provide ongoing requirement clarification and rapid decision support to keep development unblocked.
• Work with QA to validate functionality, schema behavior, AI‑supported flows (when applicable), and data accuracy before release.
• Coordinate feature rollout and release readiness across CS, Support, Implementation, and Enablement.

• Write clear workflows and functional requirements for:
  • Data model and schema management tools
  • Form builders and configurable field controls
  • Metadata management, templates, and reusable components
  • Permission‑driven platform behaviors
  • Analytics, KPIs, and data pipeline interactions
  • AI‑assisted configuration, suggestions, or data interpretation
• Ensure requirements align with Safety Chain’s shared data model, platform standards, and architecture direction.
• Support UX with wireframes and interaction logic, including areas where AI might streamline configuration or reduce cognitive load.
• Identify integration points with other areas of the platform to ensure consistency and alignment across AI and non‑AI experiences.

• Develop working knowledge of structured data, object relationships, and schema‑based configuration.
• Participate in customer interviews to understand configuration challenges, admin workflows, and opportunities where AI could enhance efficiency or reduce friction.
• Translate real customer problems into intuitive, scalable configuration experiences—both manual and AI‑assisted.
• Incorporate feedback from administrators, power users, and implementation teams.

• Collaborate daily with:
  • Engineering –…