Technician Field IT

5 days ago Be among the first 25 applicants

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data‑driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full‑service solutions leverage a 97‑year legacy in event management as well as new technologies to deliver moments that matter.

Freeman is seeking an IT Technician to prepare regular work assignments related to the strategy of the department or work team. As an IT Technician, you will operate in a highly autonomous role, so good communication is key. Maintain the technical computing infrastructure within the local facility. Responsible for the wellbeing of the Business Unit computing infrastructure including networks, computers, operating systems, data storage, security and "help desk" related functions.

This position will support our IT Team. The position follows an in‑person schedule working full‑time in‑office and/or show site based out of Dallas, TX.

• Set up and/or install new equipment and systems
• Deliver comprehensive support to all Freeman teams, ranging from sales representatives on show sites to executives at headquarters
• Maintain and set up equipment that is utilized for show‑site and off‑site locations
• Troubleshoot and/or repair equipment and system issues
• Provide training solutions such as documentation of systems and procedures
• Provide basic systems orientation to new staff
• Troubleshoot basic network issues with LAN hardware and connectivity
• Troubleshoot hardware, perform repair and preventive maintenance
• Monitor systems resources and usage to analyze performance levels and identify potential issues
• Work with outside consultants/vendors when appropriate and oversee completion of vendors’ work
• Assist Corporate IT with local implementation of national projects

• Associate’s degree preferred, High School Diploma or Equivalent with relevant work experience required
• Minimum two (2) years of IT Technician experience
• Ability to troubleshoot Windows 11, MS Office Suite, MacOS is a plus
• Proven ability to work with limited supervision will be essential as you deal with demanding users in a challenging fast‑paced work environment
• Ability to travel to local sites within your area will be required to resolve problems that cannot be solved remotely

Travel up to 25%

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristics protected by federal, state or local laws.

Entry level

Full‑time

Information Technology

Events Services