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Tier 2 Service Desk Analyst – Federal Support

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Digital Management Llc
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading digital solutions provider in Dallas, TX is hiring a Service Desk Analyst – Tier
2. This role demands strong technical troubleshooting skills and customer service orientation, requiring 4–5 years of experience in technical support. The ideal candidate should be adept in resolving complex issues while maintaining documentation in Service Now. Join us to contribute to innovative solutions while supporting federal clients.
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