Manager Benefits Administration

We are looking for a Manager, Benefits Administration to join our Rexel team in Dallas, TX! (Hybrid)

Manager Benefits Administration is a hands‑on leader responsible for the day‑to‑day administration and compliance of Rexel USA's health and welfare and leave programs. Actively manages annual enrollment, daily operations, vendor relationships, employee communications, and benefits technology. Builds and maintains practical policies, procedures, and controls aligned with ERISA and all applicable regulations. Partners with the VP, Total Rewards on strategy and plan design while personally executing key deliverables.

Leads and works alongside the team to deliver accurate, timely, and customer‑focused benefits services.

• Administer health & welfare and leave programs (medical, dental, vision, life/AD&D, disability, voluntary benefits, EAP, wellness; FMLA, state leaves, ADA with Employee Relations), including eligibility, enrollments, changes, and terminations
• Manage benefits data in HRIS and benefits platforms; validate file feeds/EDI, reconcile payroll deductions, and resolve vendor discrepancies.
• Partner day‑to‑day with Payroll to resolve deductions, arrears, retro adjustments, and imputed income issues.
• Lead Open Enrollment from planning through execution: configure/test systems, build plans/rates, set eligibility rules and EOI workflows, draft communications, and monitor vendor transmissions.
• Create and deliver OE and ongoing communications and trainings (guides, FAQs, webinars, presentations, intranet content) and respond to employee questions.
• Oversee and conduct new hire and acquisition benefits orientations and provide one‑on‑one guidance on plan options, costs, and coverage.
• Review invoices, reconcile monthly billing, and monitor fees and funding (HSA/HRA/FSA) and stop‑loss. Maintain benefits calendars, SOPs/SLAs, and controls; identify gaps and implement process improvements.
• Oversee COBRA, QMCSO/NMCSO, Medicare Creditable Coverage notices, and dependent eligibility verification.
• Execute compliance activities for ERISA, IRS, DOL, ACA (1094/1095), COBRA, HIPAA Privacy/Security, Section 125, MHPAEA, USERRA, SBCs, and state leave laws.
• Support the review and filing of required notices and reports (Form 5500, SARs, SBCs, ACA, etc.) and run nondiscrimination testing (Section 125).
• Draft, update, and publish plan documents, SPDs, SMMs, policies, and employee communications; coordinate revisions with Legal/Compliance.
• Serve as primary day‑to‑day contact for vendors/TPAs, brokers/consultants, and stop‑loss; drive SLAs, implementations, plan changes, issue resolution, and renewals.
• Lead and participate in audits (financial, operational, HIPAA, SOC/TPA); address findings and maintain audit‑ready files.
• Manage privacy/security for benefits data; maintain BAAs and monitor vendor HIPAA/data protection compliance.
• Contribute to plan design, pricing, and contributions; support RFPs, benchmarking, market checks, and financial analysis.
• Review and analyze reporting on costs, utilization, claims, Rx, wellness participation, and leave metrics; surface insights and actions.
• Provide support to employees and HR on eligibility, claims, appeals, QLEs, and leaves; elevate and advocate with carriers/TPAs as needed.
• Coordinate individual leave cases with TPAs and managers; ensure FMLA/state compliance, support ADA interactive process, and manage return‑to‑work.
• Support benefits work streams for M&A: due diligence, plan comparisons, transition plans, data migration, and employee communications.
• Implement new programs/technology (well‑being, point solutions, transparency); manage timelines, testing, and change management.
• Maintain intranet/portal content, FAQs, and self‑service tools; monitor and reduce ticket volume.
• Partner closely with VP Total Rewards, HR, Payroll, Legal and Finance on daily operations, budgets, and projects.
• Train HR and managers; create practical job aids and playbooks.
• Produce recurring reports on enrollment, costs, leaves, wellness, and compliance; support budgeting and forecasting with actionable recommendations.

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