RWMOT - Turndown Attendant

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General Information

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Country/Region

United States of America

Province/City

Dallas, Texas

Location

Rosewood Mansion on Turtle Creek

Department

Rooms - Heart of House

Job Type

Full-time Permanent



Job Description

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Job Summary
-

• Turn down beds and completely refresh guest rooms.

Essential Duties And Responsibilities – (Key Activities)

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Report to work in a clean uniform neatly groomed at scheduled time.
• Replace all used amenities, linens and terry.
• Empty, clean and disinfect ashtrays and wastebaskets.
• Set radio and lights to turndown standards.
• Close drapes
• Arrange guest articles neatly: (pair shoes, stack newspapers, fold clothes)
• Turn down bed(s) to occupancy specifications.
• Place turndown tray with room service card, Rosewood Lifestyle card, laundry ticket and bag on top of bed.
• Place Mansion water along with ice in each room.
• Clean toilet, tub and shower if needed.

This list of essential functions is not exhaustive and may be supplemented as necessary.

Experience –

• At least one month previous housekeeping experience required

General Skills

• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills

• Able to speak and understand some English.
• Able to stand for prolonged periods of time.
• Able to bend, squat and reach overhead.

Education or Certification
- Language
-

• Required to speak, read and write English, with fluency in other languages preferred.

Physical Requirements
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• Must be able to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, able to push carts up to 50 lbs and lift up to 20 pounds, and satisfactorily communicate with guests and co-workers to their understanding.

About Us

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One of the most romantic hotels in Dallas, Rosewood Mansion on Turtle Creek retains the intimate ambience of the private residence it once was. Meticulously restored interiors and impeccable service, attentive associates and thoughtful amenities make it an icon among Dallas luxury hotels. For decades, the Mansion Restaurant has been acclaimed as one of the best restaurants in Dallas for fine dining.

A proud tradition of culinary excellence is at the heart of all dining experiences at Rosewood Mansion on Turtle Creek, which also presents guests with options for al fresco and in-room dining.

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function
  
  Management and Manufacturing
• Industries Hospitality

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