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Senior Social Catering Manager

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: HEI Hotels
Full Time position
Listed on 2026-01-22
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Hotel/Hospitality Sales, Catering
Job Description & How to Apply Below
Senior Social Catering Manager page is loaded## Senior Social Catering Manager remote type:
On-Site locations:
Crescent Court Dallas - Dallas, TXtime type:
Full time posted on:
Posted Todayjob requisition :
JR111762

Welcome to Hotel Crescent Court, where historic charm meets modern luxury. Our mission is to provide an unparalleled hospitality experience where tradition blends seamlessly with contemporary comfort, enriching each guest's journey with Dallas's rich culture. Nestled in the heart of Uptown Dallas, our hotel invites guests to indulge in our world-class spa, renowned dining options, and serene pool, all just steps away from the city's arts, shopping, and entertainment districts—and the iconic trolley.

Following a transformative $30 million renovation, Hotel Crescent Court epitomizes the pinnacle of Texas luxury living. For our associates, we offer an environment that fosters growth, development, and excellence. At Hotel Crescent Court, we prioritize your well-being so you can focus on delivering exceptional experiences for our guests. From complimentary parking and meals during shifts to monthly associate celebrations, we provide an array of perks to ensure a rewarding and fulfilling workplace.

Joining our team means becoming part of a legacy of hospitality where your potential is nurtured, and your contributions are celebrated.

We value U.S. military experience and invite all qualified military candidates to apply.
** Overview
* * Supervise the daily operations of the Catering area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Position is responsible for the daily operations of the Catering area. Recommend procedural changes. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses.###
** Essential Duties and Responsibilities
*** Clear understanding of both monthly forecasting and the annual budget process. Understanding of pace and productivity.
* Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.
* Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.
* Maintain or exceed budgeted sales and profits in all catering areas.
* Assist in the development and implementation of effective marketing plans for generating catering revenues.
* Participate in the research of the competition’s products, services and pricing and use it to develop strategic business plans.
* Optimize room rental charges.
* Experience selling to a variety of market segments.
* Consistently book repeat business by having a track record of long-term client relationships.
* Actively participate in industry related organizations (NACE, MPI).
* Thorough knowledge of sales techniques including strong closing skills and negotiation skills.
* Comfortable with hotel site inspections and client presentations.
* Participate in trade shows and sales blitzes.
* Track record of strong prospecting efforts.
* Actively participate in community/civic activities to maintain awareness within community and to create booking opportunities.
* Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus.
* Work closely with banquet department on operations and event execution.  Ability to quickly evaluate alternatives and decide on a plan of action.
* Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Catering Sales Department.
* Experience providing Audio Visual equipment and operating Audio Visual as a profit center.
* Excellent knowledge of computers, specifically Delphi, Word, and Excel.
* Ability to work with outside vendors to ensure client satisfaction for all events and groups.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
** Qualifications and Skills
*** 3+ years in Catering Sales required.
* Must have experience at a similar size and quality hotel.
* Ability to adapt communication style to suit different audiences.
* Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi.
* Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
* Advanced knowledge of hotel features, benefits, and competing hotels within the market.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
* Able to set priorities, plan, organize, and delegate.
* Written…
Position Requirements
10+ Years work experience
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