Manager, Sales & Event- Hotel Vin

Job Description

Posted Thursday, January 15, 2026 at 6:00 AM

At Hotel Vin, Autograph Collection, we don’t just offer jobs—we create opportunities to thrive in a dynamic, culture-driven environment. Located in the heart of Grapevine, Texas, our luxury boutique hotel blends world-class service with a passion for unforgettable guest experiences. Hotel Vin features 120 elegantly designed guest rooms, the renowned Bacchus Kitchen + Bar, and a premier wine experience celebrating the region’s rich heritage.

As part of Harvest Hall, a European-style food hall, and with state‑of‑the‑art event spaces and a rooftop terrace, Hotel Vin is the perfect blend of luxury, innovation, and hospitality.

DEPARTMENT: Sales
REPORTS TO: Director of Sales & Catering
Status: Exempt

The Sales and Event Manager is responsible for booking and detailing all groups with 10‑20 rooms on peak with or without meeting space. The Sales Manager is responsible for meeting budgeted revenue goals while exceeding customer satisfaction; understanding and anticipating customer needs and building strong relationships to ensure increased repeat business; soliciting new business opportunities, answering client questions, closing business, and handling walk‑in customers to achieve or exceed activity goals.

This position requires an energetic, detail‑oriented person with a passion for providing 5‑star service, a flexible can‑do attitude along excellent communication skills to ensure customer satisfaction and repeat business.

• Provide the highest quality of service to the customer at all times. Quick and timely responses to all calls, emails, and leads (no later than 24 hours).
• Solicit and secure business for the Hotel through a proactive, focused sales approach using all available technology to identify comp set accounts, and new customers in the market while continuing to saturate existing accounts. Must be able to fill the schedule with a continuous stream of customer contacts on the property, on location, or via the telephone and internet.
• Develop strong, professional long‑term business relationships. Attend networking events and become a member of civic organizations and/or industry associations.
• Must have a clear understanding of the hotel’s business strategies and goals to determine individual action plans to meet those goals.
• Maintain accurate information and revenues in appropriate databases at all times to ensure accurate forecasting.
• Create and maintain neatly organized files with all required and appropriate information.
• Attend all BEO meetings and all other departmental meetings set forth by GM or DOSM.
• Work closely with the Catering Department on operations and event execution.
• Be on‑site to greet all groups upon arrival; onsite and visible to groups throughout their event – checking to ensure everything is running smoothly and that clients are happy and satisfied.
• Follow‑up with clients after function by phone to ensure customer satisfaction, thank them for the business, and address any possible challenges.
• Follow‑up with various departments to ensure any necessary feedback is communicated.
• Follow through on billing to ensure all monies are collected.
• Assist other sales/catering managers with site inspections as required.
• Participate in all property‑specific customer functions.
• Assist with reporting as necessary.
• Provide sales support during shows, help drive sales initiatives set forth by DOSC s and conduct or attend training as needed.
• Wear professional attire and always represent the property to the best of your ability.
• Maintain a positive, cooperative work environment between staff and management by company values.
• Any other duties or activities set forth by the immediate supervisor or General Manager.

• Advanced ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing.
• Must be able to lead, motivate, and relate to others.
• Must be customer service oriented and have excellent hospitality skills.
• Must display a warm, friendly demeanor.
• Knowledge of Dining areas and competitive…