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Customer Service Rep

Front Desk Supervisor: Elevate Guest Experience

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: SMI Hotel Group
Full Time position
Listed on 2026-01-14
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A hospitality group located in Dallas, Texas, is seeking an experienced Hotel Front Desk Supervisor to assist in leading their team. The role involves ensuring high standards of guest service, handling check-ins and check-outs, and resolving guest issues to achieve maximum satisfaction. Strong customer service experience and familiarity with hotel reservation systems like Galaxy Lightspeed or Opera are essential. Benefits include health insurance, paid time off, and a 401K plan.

This position is an opportunity to provide memorable experiences to guests.
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