Assistant General Manager, Chase Sapphire - Luxury Airport Lounge at DFW

Role Overview

Sodexo Live! has an exciting opportunity for an Assistant General Manager to join the elite team of professionals who operate the new Sapphire Lounge by The Club, at Dallas Fort Worth International Airport (DFW). Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure. Join our team of experience-makers and food fanatics and be part of creating memorable experiences!

This luxury lounge is a dedicated space for elite passengers to relax, rejuvenate and enjoy chef-created dishes or order from the full-service bar serving premium wine and spirits.

Venues and events don’t just bring people together, they create exceptional moments and lasting memories.
Sodexo Live! provides hospitality services to airport lounges, stadiums, arenas, convention and conference centers, zoos, museums, and more. Working at one of these locations is exciting and allows you to be part of creating memorable experiences for people.

Paid Airport Parking

• support the day-to-day operations of a premium/luxury airport lounge to include: food & beverage, facilities, wellness, concierge services and other amenities;
• achieve company and client financial targets and goals;
• develop and maintain client, customer, and guest relationships;
• motivate, coach, mentor and develop managers, frontline (hourly) staff; and/or
• ensure Sodexo standards are met and provide an exceptional guest experience to passengers.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• 3+ years of experience as a manager of hospitality within a luxury lounge or high-end hotel;
• the ability to lead a service team across multiple amenity platforms;
• excellent verbal and written communication skills.
• have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
• a deep understanding of service principles;
• possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
• attention to detail; a keen eye for maintaining high standards in a luxury setting.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike.

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy s is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years

Minimum Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.