Group Sales Manager; Hotel Swexan

Join to apply for the Group Sales Manager (Hotel Swexan) role at Hôtel Swexan

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan. The Hotel Swexan is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new.

Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions. Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude. Designed with all generations in mind, Harwood District’s Hôtel Swexan plays host to an eclectic mix of personalities.

It is a timeless setting where locals mix with out-of-towners and old souls encounter the young-at-heart. Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

The Group Sales Manager is responsible for selling and coordinating small group room blocks, corporate groups with guestrooms, non-wedding social, and mid-week catering events without guestrooms. This role supports the hotel’s overall group and catering strategy by managing assigned accounts, responding to inquiries, and collaborating closely with internal departments to ensure a seamless client experience from inquiry through contract execution.

• Sell and manage small to mid-size group room blocks, including small corporate programs with guestrooms
• Handle assigned group and catering inquiries, including lead qualification, proposal preparation, and contract execution
• Sell and manage mid-week catering events without guestrooms and social events not related to weddings
• Conduct site inspections and maintain ongoing communication with clients throughout the sales process
• Accurately document all sales activities, client details, and booking information in Delphi and CVENT
• Utilize Social Tables, Cendyn, and Microsoft Office tools to support event planning and internal coordination
• Collaborate with Director of Sales, Revenue Management, Event Services, Culinary, and Operations to ensure alignment on event details and guest expectations
• Participate in weekly sales meetings, pipeline reviews, and internal coordination meetings
  
  Provide on-site support for events, site tours, and client meetings as required

• 1–3 years of experience in a luxury hotel or upscale hospitality environment
• Prior experience in hotel sales, convention services, catering and events, or hospitality sales
• Experience with Delphi and CVENT is strongly preferred; willingness to learn and achieve proficiency required
• Working knowledge of Social Tables and Cendyn preferred
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Strong organizational skills with the ability to manage multiple priorities
• Professional communication skills and a guest-focused approach

• This is an on-property, in-office position
• Evening and weekend availability is required based on business needs, including site tours and events
• Work is performed in a fast-paced luxury hotel environment

• Ability to stand and walk for extended periods during site tours and events
• Ability to lift up to 25 pounds as needed

Hotel Swexan is an equal opportunity employer and is committed to creating an inclusive and welcoming workplace for all team members.