Patient Access Representative

Patient Access Representative I page is loaded## Patient Access Representative Ilocations:
Dallas, TXtime type:
Full time posted on:
Posted Todayjob requisition :
JR5527

Our patients are our number one priority! We're committed to giving children back their childhood!
** Job Posting

Title:

** Patient Access Representative I
*
* Location:

** Dallas - Hospital
** Additional Posting Details:
** On-site, In-office position

Not hybrid

Monday - Friday
* Hours may vary;
Shift will flex according to operational needs
* 7:30am-4:00pm; 8:00am-4:30pm; 8:30am-5:00pm
*
* Job Description:

**#
** Duties/Responsibilities
*** Greet patients/families in a professional and welcoming manner
* Performs scheduling and registration process for appointments within the ambulatory setting
* Functions as a liaison between patients, families, and intradepartmental staff
* Performs check-in and check-out for patient visits
* Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality, and patient rights
* Obtain accurate collection of patient demographics, identification, insurance coverage, and other relevant information
* Ensures patient receives necessary disclosure and privacy information, as well as obtains necessary legal and financial signatures
* Promote and assist patients/families in signing up for My Chart
* Provide guidance to patient/families about the financial screening process
* Performs patient intake/referral process; appropriately scheduling patient appointments according to scheduling algorithm/protocols
* Maintains and distributes incoming departmental faxes
* Screens and routes inbound/outbound calls in a timely manner (messages, transfers, scheduling, questions, and other needs)
* Scanning of clinical record information and correspondence into patient’s electronic record
* Maintains scheduling, registration, and referral work queues in Epic
* Maintains registration related key performance indicators as determined by supervisor or manager
* Performs scheduling of new and/or follow-up patient visits, including but not limited to diagnostic, and ancillary appointments (as needed); may require coordination with clinical team
* Maintains patient information and documentation in electronic medical record
* Supports hospital and departmental performance improvement goals
* Supports quality care through compliance with departmental and organizational policies and guidelines, and external agency guidelines, standards, or regulations
* Supports departmental initiatives and change efforts
* Practices financial and resource stewardship
* Engages in strong communication and acts as team player in supporting mission and vision of organization
* Additional duties as assigned# Required Skills/Abilities
* High school diploma or equivalent required
* Minimum 1-year relevant experience preferred
* Strong written and verbal communication skills preferred
* Strong organizational and interpersonal skills preferred#
******** Working Environment
********
* Working Conditions:

Inside
* Working Position:
Sitting, Standing, and Walking
* Physical Demands:
Light

* Physical Requirements:

Pyshing/Pulling and Repetitive Movements
* Lifting or carrying up to 10 lbs.
* Sensory/Communicative activities essential to the performance of this position:
Hearing, Seeing, and Speaking
* This position will be exposed to Inside Environments locations:
Dallas, TXtime type:
Full time posted on:
Posted 28 Days Ago
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