Cardiovascular RN Coordinator – Aortic Vascular Program

Overview

Cardiovascular Specialty Program RN Coordinator – Aortic Vascular Program. This coordinator role works under limited supervision to streamline referral management and service recovery by collaborating with Health System Physician Referring Service, liaisons, RN coordinators, and clinic management. The position offers meaningful patient interaction without bedside responsibilities and serves as a behind-the-scenes program driver to ensure efficient systems and quality outcomes. Ideal candidates will have three (3) or more years of cardiovascular RN and/or program experience.

Looking for candidates who are improvement-focused, self-motivated, organized and think critically.

RN Specialty Program Coordinator provides clinical coordination and patient support for individuals undergoing aortic procedures, such as aortic aneurysm repair. This role serves as a consistent point of contact for patients and families throughout the surgical process, offering education, guidance, and care coordination without providing direct hands-on patient care. Responsibilities include managing referrals, conducting intake and education calls, coordinating records and orders, supporting clinic workflow, assisting with procedure scheduling, and collaborating with the interdisciplinary team to support safe, high-quality care.

• Receives and provides immediate responses to inquiries and patient referrals. Establishes immediate relationship between referral sources and hospital.
• Serve as the clinical link between the referring physician office and HLV. Facilitates communication with referring doctors for patients seen in clinics and for patients discharged from the hospital.
• Coordinates efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide stream-lined, efficient systems of referral management and service recovery.
• Coordinates bed placement and medical transportation as needed
• Interfaces with other hospital departments (I.e., infection control, admitting, pastoral care, and nursing) and physicians to facilitate admission process.
• Interfaces with patients as a liaison to facilitate their first visit at UTSW and assists in obtaining records before new patient evaluation.
• Assists with obtaining clearances needed for treatment and care
• Works closely with interdisciplinary core team and oversees referral/intake process to ensure patient has all necessary items needed for meaningful visit
• Assign clinical duties as needed to ensure effective workflows, patient care requirements are meet and clinical quality and safety measures are followed.
• Resource to patients, and families, regarding social services, financial aid and outside resources available
• Reviews referrals, verify information. Determines appropriateness of referral based on established criteria and assures that all patient work up and resulting reports are provided in accordance with protocols.
• Establishes & maintains infrastructure to monitor referring physician practice patterns; alerts team to any change in referral patterns.
• Tracks data regarding intake and referral sources.
• Coordinates efforts with Health System Physician Referring Service, Health System liaisons, RN coordinators and clinic management to provide streamlined, efficient systems of referral management and service recovery.
• Responsible for training future/new coordinators
• Development and maintenance of process maps detailing throughput from intake to procedure
• Development and maintenance of education materials for staff and patients.
• Participates in clinic, facilitates work up and provides education as appropriate
• Participates in inpatient rounding and/or post procedure rounding as deemed appropriate by team
• Works closely with Quality team to include but not limited to: maintaining and validating data, investigating fall outs, performing RCA, participating and/or leading PI projects
• Ensures all quality metrics are completed by staff during clinic visit(s) per protocols by staff the meet registry requirements
• Provides on-call coverage as deemed appropriate by team.
• Performs other duties as assigned.