Previous Customer Service

Overview

Serenity Healthcare is redefining mental wellness with empathy, innovation, and life-changing care. We’re not looking for medical backgrounds — we’re looking for human connection. If you’ve worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. We provide full, paid training and national certification.

• Work one-on-one with patients during treatment sessions
• Operate and monitor our high-tech TMS therapy machine
• Use tools like gratitude, journaling, and goal-setting to encourage patient growth
• Track and document progress to share with medical staff

As a TMS Technician, you’ll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.

• Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
• Is naturally empathetic, calm, and uplifting
• Communicates clearly and professionally
• Is reliable, growth-oriented, and receptive to feedback
• Wants to be part of something bigger than a job

• Fulfillment — Help people take back their lives
• Career growth — We promote from within as we expand nationwide
• Supportive culture — You’ll be valued for who you are and how you care
• 90% employer-paid medical, dental & vision
• 10 PTO days (15 after 1 year) + 10 paid holidays
• 401(k) retirement plan
• Rapid internal promotion opportunities

Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.