Ground Emergency Medical Technician

Overview

Care Flite is a 501(c)(3) nonprofit ambulance service sponsored by Baylor Scott & White Health, JPS Health Network, Methodist Health System, Parkland, and Texas Health Resources. Care Flite provides medical transport by helicopter, airplane, and ground ambulance, and non-medical transport via wheelchair van.

• Responsible for the safe operation of the emergency vehicle in accordance with federal, state and local laws and regulations, as well as Care Flite Policies and Procedures.
• Demonstrates working knowledge of all non-medical equipment, which is part of the ambulance and/or wheelchair van.
• Performs routine maintenance check on assigned vehicle at the beginning of each shift. Reports and documents maintenance performed, and service required, if any.
• Assists flight crew in loading and unloading patients for the Care Flite helicopter and for fixed wing aircraft. Adheres to all aviation safety requirements in the performance of these duties.
• Responsible for ensuring that Care Flite is perceived by its customers in a positive manner by conducting all interaction in a professional and courteous manner.
• Communicates positively with patients, family members and medical personnel. Ensures that all individuals involved in the transport are fully informed of pertinent details related to the transport.
• Accommodates family members to the extent possible without jeopardizing the safety of the patient mission or other Care Flite personnel.
• Provides Care Flite Communication center with information required to initiate, track and close out the mission.
• Meets special medical and/or comfort needs of patients to ensure that their transport is a positive experience.
• Compliance is met according to contractual obligations.
• Employees should treat all calls as an emergency regardless of the call nature.
• Participates in the delivery of non-emergency and emergency patient care in accordance with Basic Life Support Protocols and Care Flite medical protocols.
• Completes appropriate clinical assessment of patients and reports medical condition to receiving facility personnel and/or family.
• Completes appropriate records to accurately report patient condition at time of transport and to record services rendered by Care Flite personnel before and during transport.
• Ensures that assigned vehicle is adequately stocked and cleaned according to Care Flite policies and procedures.
• Active participation in quality assurance/improvement activities as directed by their supervisor. Acquaint themselves with quality assurance surveys and/or quality improvement projects that affect their practice and adhere to the standards or changes implemented.
• Provide feedback in a positive proactive manner on quality assurance/improvement activities that impact their practice.
• Search out opportunities to utilize free time while on duty to improve professional skills or participate in work-related projects, such as public relations with facilities.
• Identify efficiency or cost-saving ideas in a timely manner to their immediate supervisor.
• Support assigned partner by sharing in the delivery of patient care, lifting of patients and/or equipment, documentation of transports, and stocking, cleaning and maintenance of assigned vehicle.
• Focus efforts on supporting co-workers at all times.
• Manage time appropriately to ensure that all areas of job responsibilities are adequately covered. Actively seek out additional assignments or assist co-workers when tasks are completed.
• Have active listening skills. Communicate to co-workers and the public in a clear, concise and positive manner, both orally and in writing.
• Demonstrate a positive approach to problem solving and utilize the chain of command to resolve work-related issues.
• Demonstrate sound judgment and objectivity in decision-making.
• Initiate work independently without direction and can be relied upon to complete tasks without continual supervision.
• Maintain personal knowledge of area of expertise through industry contacts, review of pertinent literature and utilization of available educational resources.
• Maintain professional appearance.
• Exhibit a positive attitude in support of Care Flite and Care…