Case Manager in Dallas

We are looking for an experienced Case Manager to join our team at our Intensive Outpatient Program in Dallas.

The Case Manager provides critical support in coordinating care, discharge planning, and external referrals for clients at Discovery MSO. Working as part of a multidisciplinary team, the Case Manager serves as a liaison between the clinical team, families, and outside providers to ensure seamless and effective continuity of care during and after treatment.

• Serve as the primary contact for families and support systems regarding discharge planning and treatment progress.
• Coordinate outpatient referrals for therapy, psychiatry, primary care, support groups, and housing as applicable.
• Develop individualized discharge and aftercare plans based on client needs and clinical recommendations.
• Maintain frequent communication with external providers and referral partners to ensure smooth transitions.
• Participate in multidisciplinary treatment team meetings to track client progress.
• Document case management activities and discharge planning updates in the electronic medical record (EMR).
• Assist with scheduling outside appointments or assessments (e.g., legal, educational, medical).
• Advocate for client needs, identify barriers to care, and help connect them to available resources.
• Educate clients and families about recovery resources, insurance limitations, and ongoing care strategies.
• Ensure compliance with HIPAA, state regulations, and organizational protocols.

• Bachelor’s degree in Social Work, Psychology, Public Health, or related field required.
• 1–2 years of experience in case management, care coordination, or discharge planning.
• Experience in behavioral health, substance use treatment, or residential settings preferred.
• Knowledge of community resources, behavioral health systems, and referral networks.
• Proficiency in EMR systems and documentation standards.
• Strong interpersonal, communication, and problem‑solving skills.

Full‑time; exempt

$40,000.00/yr - $54,000.00/yr

• Day Shift: 9:00am - 5:30pm
• Weekends as needed

• Advocacy and coordination
• Crisis intervention and support
• Time management and multitasking
• Cultural humility and compassion
• Professional communication and collaboration

• Facility‑based position with frequent client interaction.
• Regularly works on a computer and communicates via phone and email.
• May require occasional evening or weekend availability for discharge transitions.

FLSA Classification:
This position is Exempt and is not eligible for overtime under federal and state wage and hour laws.