Regional Director of Operations

Overview

The Texas Regional Director of Operations is responsible for the operations of assigned Hospice programs/sites. The RDO plans and organizes tasks and resources to achieve strategic goals and objectives; measures progress towards set goals; takes corrective action as appropriate; and considers the impact of department/location decisions on the overall functioning of Good Shepherd Hospice.

• Travel to our Dallas, Houston and San Antonio Offices

• Oversees regional operations through planning, analysis, problem solving, and project management.
• Utilizes resources to achieve goals and objectives.
• Ensures delivery of quality care to patients, enhancement of business development, and continuous improvement of agency efficiency and fiscal success.
• Oversees the successful financial operation of individual locations. Participates in the development and monitoring of operating budgets. Supervises A/R and problem billing issues.
• Continually seeks ways to reduce costs without affecting quality of care.
• Develops and implements short-term and long-term strategic plans that support business plans - to meet or exceed financial goals.
• Recruits, hires, orients, assigns, evaluates and guides staff positions to meet agency and patient needs
• Supports the Good Shepherd Hospice Mission, Vision, and Values.
• Adheres to the Corporate Compliance Program, including confidentiality and HIPAA protected health information.
• Demonstrates knowledge of the Federal Hospice Condition of Participations, State regulations and Standards.
• Communicates effectively with of all levels of hospice staff, including the President.
• Interacts with and seeks assistance of corporate support services to benefit business activity within the locations.

• Bachelor’s degree in health care management or related field preferred.
• Minimum of three years management experience, and two years of hospice experience preferred.
• Strong leadership, administrative, and supervisory skills.
• Knowledge of Federal and State regulatory requirements and standards.
• Computer literate with skills in Microsoft Office (Word/Excel).
• Strong written and verbal skills, along with the ability to work closely with a wide range of professionals or a multi-disciplinary team.