Manager, Healthcare

Posted Friday, December 19, 2025 at 6:00 AM

The vision of Smile Doctors is our people-first culture which creates an environment of passionate, caring Team Members dedicated to providing fun and encouraging relationships with each other and our patients. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We focus on the importance of the individual and recognize that each person on our Team has something great to offer.

We recognize talents and strengths and take care to nurture those abilities to help our Team Members grow into successful people in their careers, in our organization, and beyond.

Looking for a position that makes you smile?

We’re seeking a Manager, Benefits to join our growing team.

Responsible for developing, implementing, and administering benefit programs, policies, and procedures. Ensures benefits meet team member needs, comply with legal requirements, and are cost effective. Oversees the leave of absence programs.

• Manages Benefits Team to ensure day to day processes are handled effectively and with a high level of internal customer service
• In conjunction with Director of HR Operations, works with benefits brokers to recommend benefits programs by understanding team member requirements and trends and developments in benefit offerings
• Supports management’s decision making by analyzing benefit options and estimating future costs
• Facilitates compliance with federal, state, and local legal requirements by studying existing and new legislation; obtaining qualified opinions and advising management on needed actions
• Resolves team member questions and problems by interpreting benefit policies and procedures
• Expedites delivery of benefits by establishing and maintaining working relationships with benefit providers
• Works with HRIS system on all technical matters related to benefit enrollments, deductions, and file feeds to carriers
• Prepares special reports by collecting, analyzing, and summarizing benefit information and trends
• Oversees leave of absence administration including FMLA vendor selection and management in addition to processing non-FMLA leaves
• Skilled in identifying, analyzing, and resolving problems
• Skilled in establishing and maintaining good working relationships with customers and coworkers
• Ability to communicate with team members and clinics simultaneously using multiple applications

• Bachelor’s degree or equivalent combination of related functional experience
• Minimum 2 years benefits leadership experience
• Minimum 4 years of experience in benefits administration
• Intermediate knowledge of Microsoft office with advanced knowledge of excel preferred
• Intermediate knowledge of ERISA, ACA, PPACA, ADA, FMLA required
• Knowledge of multi-employer benefit plans a plus, but not required

• Competitive salary plus Bonus Opportunity
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best-in‑class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest-growing organization in our industry and produced an ever‑expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world‑class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!

Smile Doctors and all our affiliating practices are proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.