Director, Revenue Cycle

Description

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results‑oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients’ problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results‑oriented professionals in over 40 countries. We take a hands‑on approach to solving our clients’ problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

The Healthcare Industry Group, a subsidiary of A&M, is at the forefront of delivering transformational change to the healthcare industry. Known as an established leader that delivers tangible results for healthcare executives, boards, private equity firms, investors, law firms and government agencies, our professionals advise organizations on financial and operational performance improvement, strategic growth and unlocking value across the investment lifecycle.

Our team provides additional expertise in interim management, restructuring, revenue cycle management, mergers and acquisitions, compliance and regulatory, digital technology and analytics.

You will have the opportunity to work with clients in a variety of sectors including health systems and providers, physician groups, ancillary providers, medical schools, vision, laboratory, dental and behavioral health; managed care and health plans, government plans and programs, healthcare investors and lenders, medical devices, healthcare suppliers and infrastructure, and life sciences.

As a Director you will be leading a team and acting as the main conduit between healthcare clients and our team on a range of complex assignments. You will manage projects by overseeing interview activities, gathering of relevant data, developing goals and deadlines, reviewing work product of junior staff, and communicating with clients directly. Depending on the client project the responsibilities of a Director may typically include:

• Engaging with clients to foster trust, credibility, and compatible relationships.
• Assessing how clients are approaching their businesses. Engaging in c‑suite and board‑level conversations regarding the challenges facing them and strategic initiatives for solving them.
• Swiftly assessing business needs and designing and implementing measurable solutions that span all aspects of revenue cycle operations.
• Communicating regularly with clients and project team members, escalating any matters that require additional attention and consideration from engagement leadership.
• Providing guidance to manage a client through crisis.
• Collaborating and aligning with representatives from other service lines.
• Effectively managing client project plans, including defining, prioritizing, and sequencing work to meet deadlines and manage on‑time deliverables.
• Managing performance of project teams, including assigning and delegating project responsibilities and providing on‑the‑job coaching and constructive feedback; mentoring junior staff.
• Improving client tracking tools and developing KPIs and metrics to identify and quantify operational performance improvement opportunities for one‑time cash acceleration and recurring income statement benefit.
• Redesigning and implementing leading‑practice workflows, addressing deficits in quality, and driving operational and financial outcomes across different levels of healthcare organizations.
• Knowledge of engagement economics and overall product…