Software Systems Specialist II

Overview

WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you ll discover a culture of teamwork, professionalism, and a rewarding career!

We are seeking a self-reliant Software Specialist to support our EMR development team—a group of seven highly skilled analysts—providing expedient service support, impactful analysis, and quality project delivery. This role is central to advancing healthcare technology solutions that support more than 50 outpatient clinics and several inpatient units, spanning diverse and complex service lines such as Surgery, Outpatient Surgery Center, Physical Medicine & Rehab, Ophthalmology, Otolaryngology, ICU Intensivists and other departments as assigned.

What You’ll Do

As a Software Specialist, you will serve as a catalyst for innovation, guiding your team through high-impact projects that directly support clinical operations and patient care. You will contribute to daily I.T. operations, ensure optimal team performance, and participate in cross-functional initiatives with internal partners across EMR teams, Health System Information Resources (HSIR), academic and administrative IT, and clinical leadership. You’ll be part of the driving force behind seamless coordination, ensuring that critical changes—especially in inpatient and perioperative services—are executed with precision and timeliness.

You’ll also facilitate EMR/Clinical Informatics and Epic Inpatient meetings, ensuring follow-up actions are tracked and completed effectively. More than a specialist, you’ll be a builder of people and processes. A key priority of this role is leading through mentoring - investing in and mentoring junior staff to become the next generation of experienced analysts. You will help shape a resilient and forward-looking team, implementing a clear and predictable project schedule that strengthens the department’s timely delivery of quality projects.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

Required

• Education
  High School Diploma

• Experience
  5 years of computer operation, programming, or IT experience in a business setting or equivalent experience, including at least 1 year as Software Systems Specialist I or equivalent
  An equivalent combination of education and directly related experience may be substituted in lieu of the stated requirements.

• Participates in analysis of software system problems of moderate complexity and formulates and implements solutions to such problems.
• Performs programming, testing, and documentation.
• Recommends development of system routines needed for efficient use of computer system resources; designs approved routines; oversees implementation.
• May specialize in specific area of system software, such as telecommunications or information systems with responsibility for implementation and maintenance.
• Participates in planning of enhancements and modifications to software; identifies impact of such changes.
• Trains Software Systems…