Medical Office Receptionist – Heart & Vascular Specialist Clinic

Overview

Medical Office Receptionist – Heart & Vascular Specialist Clinic – Full-Time, Days

Work location:

8440 Walnut Hill Lane, Suite 400, Dallas, TX 75231

Work hours:

Full-time, 40 hours weekly, Monday thru Friday, 8:00am - 5:00pm

Heart & Vascular Specialist Clinic Highlights

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls – working at Check-In/Check-Out
• Compassion and empathy to our patients and the team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., , referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

• High School Diploma or equivalent (required)
• Six months Medical experience in a Clinic (strongly preferred)
• Bilingual in English / Spanish (strongly preferred)
• Six months Healthcare experience in a Clinical Setting (preferred) or Six months in a Customer Service Clinical Setting experience (preferred) or Six months in a Customer Service Business Office environment experience (preferred)
• Be an outgoing individual with a friendly attitude
• Have strong attention to detail
• Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
• Must have outstanding communication, interpersonal, customer service, and organizational skills
• Have knowledge of insurance authorization/billing requirements
• Have demonstrated strong customer service and communication skills
• Have organizational and time management skills
• Be proficient computer skills
• Have knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• Be a team player who handles multiple projects simultaneously in a fast-paced environment

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., , referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with…