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Director of Residential Services

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Community Options, Inc.
Full Time position
Listed on 2026-01-25
Job specializations:
  • Healthcare
    Community Health
  • Management
Job Description & How to Apply Below

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states.

We are currently seeking an experienced Director of Residential IDD Services in Dallas, TX
. The Director of Residential Services maintains a high‑quality program to support individuals with intellectual and developmental disabilities. This person is responsible for supporting the team with day‑to‑day operations and challenges to achieve programmatic goals.

Responsibilities
  • Lead and train a team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
  • Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
  • Manage staff schedules and ensure shifts are adequately staffed
  • Develop and update Individual Support Plans (ISP)/Person‑Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
  • Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
  • Ensure program documentation and billable records are completed accurately and timely
  • Monitor the health and medical needs of individuals and immediately report any concerns
  • Manage relationships with the families and guardians of the individuals in our care
  • May conduct programmatic investigations
  • May be required to be on‑call in cooperation with other management staff
  • Additional tasks and responsibilities may be assigned
  • Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
Minimum Requirements
  • Bachelor’s Degree required with Two years’ full‑time work experience in supporting people with disabilities
  • Valid driver’s license with a satisfactory driving record
  • Team oriented with demonstrated leadership experience
  • Experience with problem solving against multiple priorities
  • Ability to establish a comfortable and supportive relationship with individuals receiving supports
  • Employment is contingent upon successful completion of checks of criminal background, central registry, child abuse registry, and drug testing
Why Community Options?
  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities
  • University partnerships that include tuition reduction

Please Visit Our Website to Complete an Online Application! Careers.comop.org

Community Options is an Equal Opportunity Employer M/F/D/V

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