Homecare Scheduler

Homecare Scheduler
Schedule:
Monday – Friday | 9:00 AM – 6:00 PM or 10:00 AM - 7:00 PM (In-Office Required)
One Weekend per Month Required
Location:
Dallas, TX

About Us
Since 1996, Always Best Care has been a trusted provider of non-medical in-home care and assisted living placement services. With over 25,000 seniors served nationwide, we pride ourselves on delivering compassionate, professional care tailored to each individual. We are currently seeking a highly organized and experienced Home Care Scheduler to join our growing team.

The Home Care Scheduler is responsible for developing and maintaining accurate caregiver schedules to ensure consistent, high-quality service delivery to our clients. This role is ideal for someone with prior scheduling experience in a private pay home care agency who thrives in a fast-paced office environment and excels at managing dynamic scheduling needs.

• Create and manage caregiver schedules aligned with client needs and caregiver availability
• Respond swiftly to last-minute call-offs and fill open shifts
• Track caregiver hours, overtime, and time-off requests
• Communicate professionally and efficiently with both caregivers and clients
• Answer incoming calls and respond to scheduling inquiries
• Support onboarding efforts, including data entry and system updates
• Maintain up-to-date caregiver records in scheduling software
• Accurately document all schedule changes and related communications

• Previous scheduling experience in a private pay home care agency strongly preferred
• Prior caregiving experience is required
• High level of attention to detail and strong organizational skills
• Ability to multitask and prioritize in a fast-moving environment
• Excellent communication, phone, and computer skills
• Experience with Clear Care/Well Sky or similar scheduling software is a plus
• Must be authorized to work in the United States

• Paid Time Off (PTO)
• Health, Dental, and Vision Insurance
• Supportive and collaborative team culture
• Opportunities for professional growth and development

Apply Today!
If you are a proactive, experienced scheduler who understands the unique demands of private pay home health and enjoys solving complex staffing puzzles, we’d love to hear from you.